Valid submissions keep getting “detected as spam”

  • Resolved Thaddeous

    (@theig072)


    5 years, 9 months ago

    Valid users keep getting the message: ***Forbidden. HTTP links blacklisted. Contains contacts. Email seems to be spammer.***

    We use gravity forms. Gravity forms is supposed to re-directs the user to another “confirmation” page on the website upon successful submission, but the clean talk plugin is denying a ton of valid users. We seem to have this issue on another site that uses a redirect (that redirect is not handled by Gravity forms though).

    The issue was so bad, I had to deactivate. This is a real issue. Please help.

    The website is https://upstatevet.com, and the particular form in question is: https://upstatevet.com/referring-teams/refer-a-patient.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello.

    Thank you for your request.

    We will analyze your requests and tune our filters within 48 hours.

    Also, would be great if you enable the plugin for a while so we can test this form

    Contact us if you do it.

    Best regards.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We’ve tuned some filters for your website. Please check.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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