Validate is not a function and 500 (ISE)

Hi carloscarp,

Are you referring to the 1st or 2nd error message? On what page is the issue occurring? Can you send me a link?

Thanks,

Hello,

I am actually refering to both as I do not understand either of them. Here is the page:

https://www.perspectium.com/3-replicator-use-cases-60-minutes/

Thank you for your help

Hi carloscarp,

Thanks for providing me with a link. I checked over things and initially I thought there might have been an issue with the scripts being put out of order but this doesn’t appear to be the case. I don’t have a clear reason at this stage. To diagnose this I will need to check out your installation in more detail. Could you please email me a username and password for your WordPress installation to the email address provided in the plugin settings and I can check things out. If you could also provide FTP details that would be great.

Apart from that all I can suggest is try running the plugin without any other plugins and with the base WordPress theme to see if there are any conflicts as I can’t replicate your issue and I haven’t heard of anyone else running into the issue. Thanks,

I also want to point out that there’s 2 issues here. The first one has to do with a script which validates the form entries to make sure they are correct. Although the error message is appearing in the console this does appear to be working. So I don’t think this error message is a problem.

The other issue has to do with the redirection to your thank you page after the form has been submitted and this doesn’t appear to be working and this is what I am concerned about.

This item was previously resolved.