• Resolved mmdtarek

    (@mmdtarek)


    making phone number in chekout page accepts only numbers and when it use letters it gives the client misktake ?

    The page I need help with: [log in to see the link]

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  • Plugin Support mcampal – a11n

    (@mcampal)

    Hi there,

    If I understand correctly, you would like to allow only numbers on the ‘Phone’ checkout field on your WooCommerce store.

    Note that when entering an invalid phone number (E.g: including letters) in this field with WooCommerce out-of-the-box, the following error notice should display:

    Billing Phone is not a valid phone number.

    See the screenshot for reference: https://d.pr/i/2og6KM

    After taking a closer look at your site’s front end, I can see that the checkout page is being customized and the phone field includes a country selector using a third-party plugin.

    I would suggest disabling this customization and checking if the problem persists. If everything is working as expected without this customization, I recommend contacting the plugin’s developers for further assistance.

    I hope this helps!

    Best,

    Hi @mmdtarek

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘validate number only in phone woocommerce checkout page’ is closed to new replies.