Validation error: PayPal amounts do not match

  • Resolved kennett

    (@kennett)


    4 years ago

    Hi woo is sending the wrong amount to paypal
    it doesn’t send the shipping and tells paypal to add vat on top when vat is added in woo?
    im using paypal standard
    has anyone experienced this before

    • This topic was modified 4 years ago by kennett.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @kennett!

    It sounds like your Paypal account may have shipping rules set up within it — if so, these will take over and remove the cost that Woocommerce sends across.

    If that is the case, please remove all shipping rules created on your Paypal account or disable them following the steps here:

    https://www.paypal-community.com/t5/How-to-use-PayPal-Archive/Turning-off-shipping-calculator/td-p/40601

    Also, check the number of decimals you have in your general WooCommerce settings and make sure it is on 2.

    Cheers!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @kennett,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was useful and you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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