• Resolved hirankings

    (@hirankings)


    I’m experiencing this problem when people are submitting the form the following message shows up and people who are legitimate sending the form is not seeing the thank you page. I tried and also got this message over and over again.

    “Validation errors occurred. Please confirm the fields and submit it again.”

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter hirankings

    (@hirankings)

    Thread Starter hirankings

    (@hirankings)

    1. WordPress Version – 5.5.5
    2. Contact Form 7 version – 5.4.1
    3. I assume you are using the latest version of this plugin. – 1.3
    4. Are you using any other spam filter? if yes, can you list them? – No this is the only one

    Plugin Author kofimokome

    (@kofimokome)

    Hello hirankings, sorry for the long silence.
    I’ve not been able to recreate the error.

    Which of the following filters have you enabled?
    – Message Filter
    – Email Filter
    – Filter on single line Text Fields by Name

    I also see you have installed a different ( lower ) WordPress version. Is it for the same site or a different site?

    Thread Starter hirankings

    (@hirankings)

    I have both enabled message and email filters.

    I just updated WP to the latest version and I’m going to try it again to see if I get the same errors.

    Yes this was another website with the same errors.

    Thread Starter hirankings

    (@hirankings)

    I’m getting the error when I have Enable Message Filter and Enable Email Filter

    When I have the following setup I don’t get the error message:
    https://drive.google.com/file/d/1stXJBngUnJawmYvRbcjAqBg4HgN6-S4E/view?usp=sharing

    Plugin Author kofimokome

    (@kofimokome)

    Ok.
    1. Please enable only the message filter and try again.
    2. From the screenshot, you did not specify any email in the restricted email input. if you enabled the email filter, you need to set the list of restricted emails too.

    • This reply was modified 3 years, 6 months ago by kofimokome.
    Thread Starter hirankings

    (@hirankings)

    Ok I enabled and tested. Seems to be working fine now. I will let you know if I run into any other issues.

    Plugin Author kofimokome

    (@kofimokome)

    ok great.
    If you would like to use the email filter, you need to first set up the list of restricted emails. If not, the form will not submit.
    I will push an update to fix this.

Viewing 8 replies - 16 through 23 (of 23 total)
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