Validation in my account not working

  • Resolved luxelux

    (@luxelux)


    1 year, 5 months ago

    The validation message in my-account page is not working- which includes billing, shipping address. It doesnt show any error messages. Login page had the same issue used a plugin for login and register which got rectified

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @luxelux

    This could be due to a conflict with one of your plugins or your theme.

    Please try deactivating all your plugins except WooCommerce and switching to a default theme like Storefront or Twenty Twenty-One. If the issue is resolved, reactivate your plugins one by one to identify which one is causing the problem. You can find a detailed explanation of conducting a conflict test here.

    If the issue persists, please share a copy of the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Clear screenshot of what you are seeing on your end.

    You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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