Valuable customer feedback tool
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I’m extremely happy to have found this plugin! It’s lightweight and the developer behind it has offered top notch support.
For more context, I use Helpful on the documentation articles for a commercial product and within just a couple of weeks after installing it I already had enough feedback to see what articles are helpful and which are not.
This in turn helped me double down on the articles that were not performing and update them based on the received customer feedback.
All in all, Helpful helped me build a better documentation and offer better services to my customers.
I highly recommend Helpful!
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