• Resolved VisedFAQ

    (@visedfaq)


    Hi there,

    I’ve encountered a new issue when importing a variable product (we use a free built-in import solution). So, the problem is that when I try to import a variable product, it is created in the back-end with all the correct attributes, but it is set to ‘Out of Stock’ (despite I specified it should be ‘In Stock’) and all the imported attributes don’t have a ‘Used for Variation’ box checked, so the product variations aren’t created on import. This wasn’t a case before, I think this might be an issue with 4.0 release.

    I’ve exported a product from the website that has the correct and working product variations, to compare with the spreadsheet I’m trying to import. You can see below that they’re the same, but produce different results:

    Exported spreadsheet: https://docs.google.com/spreadsheets/d/1UQTKtFLuqYEqPvU5nv-8yMMZ8gNlrtVyF9mx1iqcFUM/edit?usp=sharing

    The one I’m trying to import: https://docs.google.com/spreadsheets/d/1PsGQ_Gy59bOiWw1-XrTvr6_7QeMGs65xzofmMkxqJ00/edit?usp=sharing

    Can you help me with this issue? We’ve got a lot of variable products to be imported and we can’t proceed with this error.

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