Variable product issue

  • Resolved timopaulissen

    (@timopaulissen)


    2 months, 3 weeks ago

    Dear team,

    I am incurring an issue with woocommerce, i have a variable product on my website of which there is one version out of stock, the other version is in stock. However website visitors are not able to purchase it and this respective product page acts weird.

    Can someone help me resolve this issue? If you need any more information, let me know.

    Thanks in advance!

    Kind regards,
    Timo Paulissen

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter timopaulissen

    (@timopaulissen)

    Hello there @doublezed2 ,

    What about the pieces of code that differed from each other, that was showed here a few weeks ago? (screenshots)

    Can i maybe do something there?

    Please let me know

    Kind regards,
    Timo Paulissen

    Plugin Support Shameem a11n

    (@shameemreza)

    Hi @timopaulissen

    It seems like the screenshot you tried to attach didn’t come through. Could you kindly share it once more? For screenshots, I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    For reference, this particular forum is meant for general support with the core functionality of WooCommerce itself. For development and custom coding questions, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following:

    I wish I could help more, but hopefully, this gets you going in the right direction to get the job done.

    Thread Starter timopaulissen

    (@timopaulissen)

    Hello @shameemreza ,

    I mean the screenshots that were posted in this forum already previously, im sure you can find them. i believe they were shared by @doublezed2

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @timopaulissen,

    Thanks for clarifying about the screenshots.

    You have already been provided with options to determine the possible cause by Zubair here:

    After inspecting the HTML of the pages I noticed that the product “Clear Whey Isolate” has some extra HTML for <li> tags that are not present on the “Whey Protein” product page.

    These <li> tags are breaking the page layout and creating a problem.
    The layout of the page is determined by the theme or the page builder plugin like Elementor.

    I suggest you look into your theme and the Elementor plugin and check what is adding these extra <li> tags to the “Clear Whey Isolate” product page.

    You may also try switching to a different theme and see what difference it makes for the affected product page.

    Please try these suggestions and let us know if you are able to find the possible cause for this.

    I hope this information helps.

    Thanks!

Viewing 4 replies - 16 through 19 (of 19 total)
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