• Resolved Tom M

    (@tominthephilippines)


    Hi,

    When I try to save a variable product, it automatically reverts to a simple product. In the frontend the variations seems to be still available.

    When I deactivate the product I am able to save the variable product without it reverting to a simple product.

    The issue must have started recently, but I didn’t notice it as the variations still showed up in the frontend.

    Any help on this issue would be appreciated.

    Cheers,
    Tom

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same with me.

    If you edit the product without pay attention, there is a risk to save it as a simple product, so the product price will just disappear.

    You have to edit again, select again “variable product” and save it, so the price shows up again.

    But we still having problem to see the variatons, and the “see options button” became “read more” in frontend.

    Thread Starter Tom M

    (@tominthephilippines)

    @dgulias the issues we experience seem to be slightly different, as everything on the frontend looks fine on my part. Editing and saving again just puts the article back as ‘simple product’, so it’s confusing. Maybe it’s better to start a new topic for your issue?

    I also have the same problem @tominthephilippines describes. It seems to not actually effect the product type, even though it “reverts” to simple my product will save to whatever I choose (variable, group, etc.).

    But whenever the edit page refreshes it visually changes to simple. Seems to be more of a front end bug in the edit screen than an actual product data issue.

    I’m guessing we’re out of luck for a fix though, this plugin is abandoned right? Looks like I have to switch a bunch of ecom sites to Polylang Pro or whatever. I knew this day would come ??

    • This reply was modified 4 years, 2 months ago by mtlsam.
    Plugin Contributor jomo

    (@jonathanmoorebcsorg)

    it’s highly likely to be a javascript incompatibility in the latest woocommerce update, roll back one version of woocommerce, check you have the latest code from github and check this issue is raised correctly on github with the affected version of woocommerce indicated.
    it doesn’t look like anyone has reported it at:
    https://github.com/hyyan/woo-poly-integration/issues
    which is where it needs to be raised.

    Kk I will post my findings there as well, I’ve been doing some tests on a clone of a site with this issue, it would appear that the issue is caused by WP 5.5 and not WooCommerce. My first test was to stay on WP 5.5.1 and rollback WC to 4.3 from 4.4.1.

    The issue persisted with a WP 5.5.1 and WC 4.3 combo. I then rolled back WP to 5.4.2 and the problem was gone, I didn’t even have to change back variable products from simple or anything, it just shows the correct product type right away.

    Lastly I wanted to see if running WP 5.4.2 with WC 4.4.1 would reintroduce the issue, it did not.

    I have no clue if WC 4.4.1 plays nice with WP 5.4.2 outside of this issue but this is my go to solution for now until either this plugin gets patched or I replace the plugin with the official Polylang one.

    It should be noted my first troubleshoot was to disable the classic editor on my WP 5.5.1 with WC 4.4.1 installation, it didn’t help.

    • This reply was modified 4 years, 2 months ago by mtlsam.

    See this link below for a working solution, it currently requires changing a tiny bit of code in the meta.php file of the plugin.

    It is unclear if this fix will be release through a WP plugin update.

    https://github.com/hyyan/woo-poly-integration/issues/510

    Had the same problem – using the solution of reverting down to WP 5.4.2 with WC 4.4.1 as discovered by @mtlsam, which seems to be working well. Thx

    Same here. I’ll test updates on a staging and see.

    Plugin Contributor jomo

    (@jonathanmoorebcsorg)

    A draft release has been created here addressing primarily variable product and variation issues and JQuery updates (props @leemon):
    https://github.com/hyyan/woo-poly-integration/releases/tag/1.4.5
    please try it, if it looks an improvement we’ll ask Hyyan to publish the release here

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Variable product reverts to simple after saving’ is closed to new replies.