• Resolved omrane

    (@omrane)


    I have been using all import for over 9 months. I have had minor issues in the past but i could manage to fix them or find a way to go around them.

    This last one is a big pain and i’m unable to find any solution.

    The issue is inventory related. To understand the issue i’m going to give an example which happened to me this morning
    Kids shoes size 29 is goes from 1 pair to zero on my store inventory. I update the stock movement on the website accordingly using all import. But after the update, nothing happens. Unit stock of this sku stays “1”.

    So you think there is an issue with the excel file. Everything is fine a part from this particular SKU. Even size 30 and 31 of the same kid shoes are updated perfectly.

    So i think may be it was skipped so i check the log and all is good. Log says SKU is updated..

    please find below the message:

    [11:11:02] UPDATING ZIPPY - SHINY BALLET PUMPS FOR GIRLS, GOLDEN - 29 Product
    [11:11:02] WooCommerce ADD-ON:
    [11:11:02] Property manage_stock updated with value 1
    [11:11:02] Property stock_status updated with value outofstock
    [11:11:02] Property stock_quantity updated with value 0

    At this stage i’m clueless on what do next. As this issue is happening on numerous occasion and i have no way to know when it happens. It is making my woocommerce inventory weak. Any help is welcome!

    The page I need help with: [log in to see the link]

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