• Resolved martharowe

    (@martharowe)


    We have encountered a very strange error with Variable products in the latest version of WooCommerce.

    Basically, before we can create a new variable product, the product has to first be saved as a “Simple” product. Otherwise the product does not appear in the shop.

    We have tried deactivating all of the plugins – the error still persists. We have also tried switching to the Twenty Fifteen theme, with no success.

    Any ideas what could be causing this, and how we can resolve it?

    https://www.ads-software.com/plugins/woocommerce/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    May be obvious, but when adding variations, are you setting them to in stock and giving them prices?

    Thread Starter martharowe

    (@martharowe)

    Thanks Mike,

    Yes, they have stock and prices in the variations. And if I change a product that is not showing to simple, save it, and then change it back to variable, it appears in the shop.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Question; (I think I know whats causing this, this will confirm it), if you make a new variable product with several variations and see the issue, does it appear if you change one of the variations inside to outofstock and save? Don’t change type.

    Thread Starter martharowe

    (@martharowe)

    Hi again Mike,

    Yes, as predicted, this does seem to work.

    Awaiting your advice on this.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    I’ve logged here to look in the morning https://github.com/woothemes/woocommerce/issues/8950

    We’re seeing the same (or very similar) issue on https://www.artpapersonline.com

    Last week products were working.

    Now, some (I haven’t checked to see if it’s all or not, since we have 5000 SKUs) products with variations are showing as out of stock – even though the manage stock field is NO and all the variations are marked as In Stock.

    Product export verifies the settings we expected to see.

    Sample of the behavior is at:

    https://artpapersonline.com/product/perfect-pigment-fluid-acrylic-paint/

    Please advise.
    Thanks!
    Joe

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    : Learn how to update outdated templates

    I had the same issue – all my variable products with over 20 variations showed up as “out of stock” on the detail page. The error is theme dependent and had my IT support change the following and all is in order….

    https://www.8theme.com/topic/problem-with-variations-didnt-allow-to-have-over-20-variations/ – the second paragraph gives a sample of how it should be changed.

    This explain the interface:
    https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/

    I see you have 5000 SKU’s with the same issue and wanted to help. Good Luck!!

    Thread Starter martharowe

    (@martharowe)

    We have updated to the latest version of WooCommerce and this issue has still not been resolved. Can you please advise as what might be causing this that we could change on our side?

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    You’re all posting similar but not same issues here.. don’t post in other user’s threads. Post your own. And don’t ignore the sticky post since it explains what some of you are saying.

Viewing 9 replies - 1 through 9 (of 9 total)
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