Variable Product won’t load page
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Recently, i have a variable product that has stopped loading.
It has 1920 variations, but has worked in the past.
Disabling the variations aginst the product allows the page to load, but obviously no products available.
Woocommerce status below:
### WordPress Environment ### WordPress address (URL): https://www.sureshedsuk.co.uk Site address (URL): https://www.sureshedsuk.co.uk WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0 WP Multisite: – WP Memory Limit: ? 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.19 PHP Post Max Size: 6 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.38-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.5.1 WC Database Prefix: tOgiP Total Database Size: 41.40MB Database Data Size: 26.21MB Database Index Size: 15.19MB tOgiPwoocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tOgiPwoocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_order_itemmeta: Data: 0.27MB + Index: 0.22MB + Engine InnoDB tOgiPwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tOgiPwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_actions: Data: 0.23MB + Index: 0.33MB + Engine InnoDB tOgiPactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_logs: Data: 0.33MB + Index: 0.19MB + Engine InnoDB tOgiPcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPcomments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB tOgiPe_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_pictures: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tOgiPoptions: Data: 3.13MB + Index: 0.17MB + Engine InnoDB tOgiPpostmeta: Data: 11.52MB + Index: 9.03MB + Engine InnoDB tOgiPposts: Data: 3.52MB + Index: 0.86MB + Engine InnoDB tOgiPsgpb_subscribers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB tOgiPsgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPtermmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB tOgiPterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB tOgiPterm_relationships: Data: 0.14MB + Index: 0.05MB + Engine InnoDB tOgiPterm_taxonomy: Data: 0.09MB + Index: 0.11MB + Engine InnoDB tOgiPusermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB tOgiPusers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tOgiPwc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tOgiPwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB tOgiPwc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tOgiPwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_product_attributes_lookup: Data: 2.23MB + Index: 1.20MB + Engine InnoDB tOgiPwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_product_meta_lookup: Data: 0.33MB + Index: 0.52MB + Engine InnoDB tOgiPwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_reviews: Data: 0.06MB + Index: 0.02MB + Engine InnoDB tOgiPyoast_indexable: Data: 1.52MB + Index: 0.91MB + Engine InnoDB tOgiPyoast_indexable_hierarchy: Data: 0.22MB + Index: 0.31MB + Engine InnoDB tOgiPyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPyoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPyoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB tOgiPyoast_seo_meta: Data: 0.17MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 91 custom_css: 1 display_type: 7 elementor_library: 1 nav_menu_item: 24 ngg_gallery: 1 ngg_pictures: 24 page: 19 popupbuilder: 1 post: 4 product: 43 product_variation: 3180 revision: 414 seedprod: 1 shop_coupon: 3 shop_order: 100 shop_order_refund: 4 woo_discount: 2 woo_discount_cart: 2 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (17) ### Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 GDPR Cookie Consent: by WebToffee – 2.1.2 Elementor: by Elementor.com – 3.6.6 Futurio Extra: by FuturioWP – 1.7.0 Popup Builder: by Sygnoos – 4.1.10 WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.31 Simple Banner: by Ryan Petersen – 2.11.0 Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.1.4 WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.9 WooCommerce Deposits: by WooCommerce – 1.5.2 WooCommerce Distance Rate Shipping: by Automattic – 1.0.21 WooCommerce Stripe Gateway: by WooCommerce – 6.4.1 WooCommerce: by Automattic – 6.5.1 Yoast SEO: by Team Yoast – 19.0 WP Review Slider: by LJ Apps – 11.3 WP Super Cache: by Automattic – 1.7.9 NextGEN Gallery: by Imagely – 3.26 ### Inactive Plugins (9) ### Akismet Anti-Spam: by Automattic – 4.2.4 Alfred, the Assistant: by 1&1 IONOS – 5.4.0 Booster for WooCommerce: by Pluggabl LLC – 5.5.9 Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.12.0 Estimated Delivery Date for Woocommerce (Basic): by PluginHive – 1.3.3 Facebook for WooCommerce: by Facebook – 2.6.16 Trustpilot-reviews: by Trustpilot – 2.5.901 Woocommerce Bulk Price Update: by TechnoCrackers – 2.2.0 Woo Discount Rules: by Flycart – 2.4.1 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### 1&1 Product Subdomain: by 1&1 – 1.1.0 ### Settings ### API Enabled: – Force SSL: ? Currency: GBP (￡) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #83 - /shop/ Cart: #70 - /cart/ Checkout: #77 - /checkout/ My account: #80 - /my-account/ Terms and conditions: #128 - /terms-and-conditions/ ### Theme ### Name: Futurio Version: 1.5.0 Author URL: https://futuriowp.com/about/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 771 Oldest: 2022-05-13 12:11:02 +0000 Newest: 2022-06-13 11:38:19 +0000 In-progress: 1 Oldest: – Newest: – Pending: 1 Oldest: 2022-06-17 17:27:07 +0000 Newest: 2022-06-17 17:27:07 +0000 ### Status report information ### Generated at: 2022-06-13 11:45:35 +00:00The page I need help with: [log in to see the link]
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Hi @shaonback2
I’ve created a duplicate of the site for staging, and even though the site is like for like, it works fine in the staging environment (see https://www.staging.sureshedsuk.co.uk/product/airedale-leisure-building/).
I’ve included the status report for the staging environment below.
### WordPress Environment ### WordPress address (URL): https://www.staging.sureshedsuk.co.uk Site address (URL): https://www.staging.sureshedsuk.co.uk WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.19 PHP Post Max Size: 6 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.38-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.5.1 WC Database Prefix: tOgiP Total Database Size: 35.12MB Database Data Size: 20.65MB Database Index Size: 14.47MB tOgiPwoocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tOgiPwoocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_order_itemmeta: Data: 0.27MB + Index: 0.23MB + Engine InnoDB tOgiPwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tOgiPwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_actions: Data: 0.25MB + Index: 0.33MB + Engine InnoDB tOgiPactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPactionscheduler_logs: Data: 0.20MB + Index: 0.19MB + Engine InnoDB tOgiPcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPcomments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB tOgiPe_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPngg_pictures: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tOgiPoptions: Data: 2.52MB + Index: 0.20MB + Engine InnoDB tOgiPpostmeta: Data: 9.52MB + Index: 8.03MB + Engine InnoDB tOgiPposts: Data: 2.52MB + Index: 0.73MB + Engine InnoDB tOgiPsgpb_subscribers: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tOgiPsgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPtermmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB tOgiPterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB tOgiPterm_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB tOgiPterm_taxonomy: Data: 0.08MB + Index: 0.11MB + Engine InnoDB tOgiPusermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB tOgiPusers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tOgiPwc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tOgiPwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB tOgiPwc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tOgiPwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPwc_product_attributes_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB tOgiPwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_product_meta_lookup: Data: 0.33MB + Index: 0.52MB + Engine InnoDB tOgiPwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tOgiPwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPwpfb_reviews: Data: 0.06MB + Index: 0.02MB + Engine InnoDB tOgiPyoast_indexable: Data: 1.52MB + Index: 1.02MB + Engine InnoDB tOgiPyoast_indexable_hierarchy: Data: 0.19MB + Index: 0.25MB + Engine InnoDB tOgiPyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tOgiPyoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tOgiPyoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB tOgiPyoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 91 custom_css: 1 display_type: 7 elementor_library: 1 nav_menu_item: 24 ngg_gallery: 1 ngg_pictures: 24 page: 19 popupbuilder: 1 post: 4 product: 43 product_variation: 3180 revision: 414 seedprod: 1 shop_coupon: 3 shop_order: 100 shop_order_refund: 4 woo_discount: 2 woo_discount_cart: 2 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (17) ### Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 GDPR Cookie Consent: by WebToffee – 2.1.2 Elementor: by Elementor.com – 3.6.6 Futurio Extra: by FuturioWP – 1.7.0 Popup Builder: by Sygnoos – 4.1.10 WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.31 Simple Banner: by Ryan Petersen – 2.11.0 Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.1.4 WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.9 WooCommerce Deposits: by WooCommerce – 1.5.2 WooCommerce Distance Rate Shipping: by Automattic – 1.0.21 WooCommerce Stripe Gateway: by WooCommerce – 6.4.1 WooCommerce: by Automattic – 6.5.1 Yoast SEO: by Team Yoast – 19.1 WP Review Slider: by LJ Apps – 11.3 WP Super Cache: by Automattic – 1.7.9 NextGEN Gallery: by Imagely – 3.26 ### Inactive Plugins (9) ### Akismet Anti-Spam: by Automattic – 4.2.4 Alfred, the Assistant: by 1&1 IONOS – 5.4.0 Booster for WooCommerce: by Pluggabl LLC – 5.5.9 Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.12.0 Estimated Delivery Date for Woocommerce (Basic): by PluginHive – 1.3.3 Facebook for WooCommerce: by Facebook – 2.6.16 Trustpilot-reviews: by Trustpilot – 2.5.901 Woocommerce Bulk Price Update: by TechnoCrackers – 2.2.0 Woo Discount Rules: by Flycart – 2.4.1 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### 1&1 Product Subdomain: by 1&1 – 1.1.0 ### Settings ### API Enabled: – Force SSL: ? Currency: GBP (￡) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #83 - /shop/ Cart: #70 - /cart/ Checkout: #77 - /checkout/ My account: #80 - /my-account/ Terms and conditions: #128 - /terms-and-conditions/ ### Theme ### Name: Futurio Version: 1.5.0 Author URL: https://futuriowp.com/about/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 751 Oldest: 2022-05-14 09:07:35 +0000 Newest: 2022-06-14 08:37:13 +0000 Pending: 1 Oldest: 2022-06-17 17:27:07 +0000 Newest: 2022-06-17 17:27:07 +0000 ### Status report information ### Generated at: 2022-06-14 08:41:11 +00:00
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