Variable Products are not visible in the Facebook Cataloge Page

Hi there,

Actually i’am using this plugin and the Variable Products with different size and colors are not visible in the Facebook Cataloge Page

Can you please check and let us know if the attributes for these variations are defined at Global level or at product level?
You can find more insight about it here: https://docs.woocommerce.com/document/facebook-for-woocommerce/#variable-products-variants

Next we will need to ask for some logs from your site which may include some sensitive information.

Therefore please please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, and the below information:

– Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

– Also, can you please go to WP-Admin > Marketing > Facebook, then enable Debug Log from here. After this, perform a sync, then go to WP Admin → WooCommerce → Status → Logs, from the right side dropdown, select the “Facebook” related log, click the view button, copy the log, and also share it in your reply.

Due to the length of the logs it may be easier to paste them into another tool such as https://pastebin.com and share that link instead.

I’ll mark this thread as resolved and we will be able to support you directly in the support ticket.

Hello. Read the instructions https://docs.woocommerce.com/document/facebook-for-woocommerce/#variable-products-variants https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop/, check datas of products – all like correct.
But variations of product not synchronize(((
https://gyazo.com/cf4bf3a26ffd4140528c85774d86134c

### WordPress Environment ###

WordPress address (URL): https://www.cadandthedandy.co.uk
Site address (URL): https://www.cadandthedandy.co.uk
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.28
PHP Post Max Size: 500 MB
PHP Time Limit: 6000
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-0ubuntu0.20.04.1-log
Max Upload Size: 500 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wp_
Total Database Size: 304.26MB
Database Data Size: 218.85MB
Database Index Size: 85.41MB
wp_woocommerce_sessions: Data: 55.34MB + Index: 1.08MB + Engine MyISAM
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### Post Type Counts ###

acf: 11
acf-field: 59
acf-field-group: 11
attachment: 2753
banner: 12
cookielawinfo: 6
custom_css: 1
customize_changeset: 5
location: 7
mc4wp-form: 1
nav_menu_item: 153
oembed_cache: 15
page: 108
polylang_mo: 1
post: 286
product: 420
product_variation: 557
revision: 3295
shop_coupon: 15
shop_order: 2637
shop_order_refund: 68
slideshow: 12
smart-product: 3
stores: 1
tablepress_table: 13
wc_pickup_location: 1
wishlist: 13754
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

Redux: by Redux.io + Dovy Paukstys – 4.1.26
Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
Advanced Custom Fields: by Elliot Condon – 5.9.5
Ajax Load More: by Darren Cooney – 5.4.5
WP Offload Media: by Delicious Brains – 2.5.4
BackWPup: by Inpsyde GmbH – 3.8.0
Check Conflicts: by ioannup – 1.1.4
Classic Editor: by WordPress Contributors – 1.6
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.0.4
Facebook for WooCommerce: by Facebook – 2.5.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.17.0
ShareThis Dashboard for Google Analytics: by ShareThis – 2.5.1
Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.20.59
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Easy HTTPS (SSL) Redirection: by Tips and Tricks HQ – 1.9.1
iThemes Security Pro: by iThemes – 4.7.1
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 8.0.1
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MC4WP: Mailchimp for WordPress: by ibericode – 4.8.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Smart Product Viewer: by topdevs.net – 1.5.1
SSL Insecure Content Fixer: by WebAware – 2.7.2
TablePress: by Tobias B?thge – 1.13
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.5
WC Cancel Order: by Vikram S – 3.0
Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
Shipping Method Display Style for WooCommerce: by theDotstore – 3.7.2
WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.4
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WooCommerce Opayo Form and Direct Gateway: by Andrew Benbow – 5.0.1 (update to version 5.1.1 is available)
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
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WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.1.11
WooCommerce Perfect SEO Url: by Perfect SEO Url – 2.6.8
WooCommerce Shipping & Tax: by WooCommerce – 1.25.12 (update to version 1.25.13 is available)
WooCommerce Local Pickup Plus: by SkyVerge – 2.9.4
WooCommerce Smart Coupons: by StoreApps – 4.20.1 (update to version 4.21.0 is available)
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.30
WooCommerce WishLists: by Element Stark – 2.2.4
WooCommerce: by Automattic – 5.3.0
Wordfence Security: by Wordfence – 7.5.3
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WooCommerce Google Feed Manager: by Michel Jongbloed – 2.20.0
WP Rocket: by WP Media – 3.6.4
WPS Hide Login: by WPServeur
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wpformation – 1.8.5

### Inactive Plugins (12) ###

Anti-Spam by CleanTalk: by СleanTalk <[email protected]> – 5.157.2
Compress JPEG & PNG images: by TinyPNG – 3.2.1
Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: by Cybot A/S – 3.10.1
Cookie Notice: by dFactory – 1.2.46
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.20
Google Tag Manager: by George Stephanis – 1.0.3
Magic Liquidizer Responsive Table: by Elvin D. – 2.0.4
Preorders for WooCommerce: by Bright Plugins – 1.2
Spider Blocker: by Easy Blog Networks – 1.3.1
WooCommerce Honey Pot Anti Spam: by Kudosta – 1.1.0
WP Extended Search: by 5um17 – 2.0.2
YITH Pre-Order for WooCommerce: by YITH – 1.3.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
WP Migrate DB Compatibility: by Delicious Brains – 1.2

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #4555 - /ready-to-wear/
Basket: #4556 - /cart/
Checkout: #4557 - /checkout/
My account: #4558 - /my-account/
Terms and conditions: #4765 - /terms-conditions/

### Theme ###

Name: Cad & The Dandy
Version: 1.0
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: cad/woocommerce/archive-product.php
cad/woocommerce/cart/cart-empty.php
cad/woocommerce/cart/cart-item-data.php
cad/woocommerce/cart/cart-shipping.php
cad/woocommerce/cart/cart-totals.php
cad/woocommerce/cart/cart.php
cad/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
cad/woocommerce/cart/proceed-to-checkout-button.php
cad/woocommerce/cart/shipping-calculator.php
cad/woocommerce/checkout/cart-errors.php
cad/woocommerce/checkout/form-billing.php
cad/woocommerce/checkout/form-checkout.php
cad/woocommerce/checkout/form-coupon.php
cad/woocommerce/checkout/form-login.php
cad/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0
cad/woocommerce/checkout/form-shipping.php
cad/woocommerce/checkout/order-receipt.php
cad/woocommerce/checkout/payment-method.php
cad/woocommerce/checkout/payment.php
cad/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
cad/woocommerce/checkout/terms.php
cad/woocommerce/checkout/thankyou.php
cad/woocommerce/content-product.php
cad/woocommerce/content-single-product.php
cad/woocommerce/global/quantity-input.php
cad/woocommerce/loop/loop-start.php
cad/woocommerce/loop/sale-flash.php
cad/woocommerce/myaccount/dashboard.php
cad/woocommerce/myaccount/downloads.php
cad/woocommerce/myaccount/form-add-payment-method.php
cad/woocommerce/myaccount/form-edit-account.php
cad/woocommerce/myaccount/form-edit-address.php
cad/woocommerce/myaccount/form-login.php
cad/woocommerce/myaccount/form-lost-password.php
cad/woocommerce/myaccount/form-reset-password.php
cad/woocommerce/myaccount/lost-password-confirmation.php
cad/woocommerce/myaccount/my-account.php
cad/woocommerce/myaccount/my-address.php
cad/woocommerce/myaccount/my-downloads.php
cad/woocommerce/myaccount/my-orders.php
cad/woocommerce/myaccount/navigation.php
cad/woocommerce/myaccount/orders.php
cad/woocommerce/myaccount/payment-methods.php
cad/woocommerce/myaccount/view-order.php
cad/woocommerce/order/form-tracking.php
cad/woocommerce/order/order-again.php
cad/woocommerce/order/order-details-customer.php
cad/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0
cad/woocommerce/order/order-details.php
cad/woocommerce/order/order-downloads.php
cad/woocommerce/order/tracking.php
cad/woocommerce/single-product/add-to-cart/simple.php
cad/woocommerce/single-product/add-to-cart/variable.php
cad/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
cad/woocommerce/single-product/price.php
cad/woocommerce/single-product/product-image.php
cad/woocommerce/single-product/product-thumbnails.php
cad/woocommerce/single-product/related.php
cad/woocommerce/single-product/sale-flash.php
cad/woocommerce/single-product.php
cad/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Learn how to update

### Local Pickup Plus ###

Status: ? Enabled
Geocoding: –
Pickup Locations: 1
Pickup Appointments: –
Pickup Location Tax: –
Checkout Display: Pickup selection mode: per item

### Action Scheduler ###

Canceled: 2
Oldest: -0001-11-29 23:58:45 -0001
Newest: -0001-11-29 23:58:45 -0001

Complete: 945
Oldest: 2021-04-12 03:26:48 +0100
Newest: 2021-04-21 08:53:51 +0100

Failed: 153
Oldest: 2021-01-28 06:49:41 +0000
Newest: 2021-01-28 16:12:51 +0000

Pending: 157
Oldest: 2021-04-21 10:36:13 +0100
Newest: 2021-05-27 09:27:43 +0100

### sagepay ###

MCrypt: ? No
OpenSSL: ? Yes
OpenSSL Methods: ? Yes
PHP Max_Input_Vars: ? 5000
SagePay Form Enabled?: ?
Opayo Direct Enabled?: ?
Opayo Direct using Protocol 4.00?: ?

### Status report information ###

Generated at: 2021-05-27 16:12:58 +01:00

Hi @galinabublik,

Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there ??

See you!

OK. Please look at https://www.ads-software.com/support/topic/not-sync-variables/

Thanks @galinabublik we’ll take a look.

@shreya11 We haven’t heard back in a week so we’ll mark this thread as resolved. Please open a new support thread should you have any questions.