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Resolved bobmorain
(@bobmorain)

5 years, 6 months ago

Hi support team,

Variable products change to simple products in the native language (English) product page after I add the translation page (Farsi). Price and variations stop showing and I have to manually change the product from simple back to ‘variable product’ in the native language page for it to display the variations again.

Can you please help me fix this? So I don’t have to do this every time I add translation for a product.

Thank you.

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

sanzal
(@sanzal)

5 years, 6 months ago

I have the same problem.

Plugin Contributor jomo
(@jonathanmoorebcsorg)

5 years, 6 months ago

Please note that there is no support team, and no support at all on these forums, this plugin is only supported by volunteer users (including yourselves).

To raise an issue, please visit:
https://github.com/hyyan/woo-poly-integration/issues
logging the details requested.

In this case there appears to be a problem introduced by WooCommerce 3.6.x about copying product type on translation: this plugin does not claim to support WooCommerce 3.6.x and this functionality is working fine with WooCommerce 3.5.x.

Plugin Contributor jomo
(@jonathanmoorebcsorg)

5 years, 6 months ago

this is also reported on https://github.com/hyyan/woo-poly-integration/issues/408 please follow that issue for updates.

Thread Starter bobmorain
(@bobmorain)

5 years, 6 months ago

Thank you for your reply! Okay will do.

Plugin Contributor jomo
(@jonathanmoorebcsorg)

5 years, 6 months ago

fixes for this issue have been checked into
https://github.com/hyyan/woo-poly-integration
please check and report any issues on github itself

Oclair
(@oclair)

5 years, 4 months ago

This behavior has returned as I indicated here:
https://github.com/hyyan/woo-poly-integration/issues/408

Perhaps the latest polylang update had something to do with it…. dunno

Plugin Contributor jomo
(@jonathanmoorebcsorg)

5 years, 4 months ago

Hi, @oclair please note that the fix is still working even with the latest Polylang and WooCommerce updates, so if you are experiencing a problem please raise as a separate github issue with full details.

Please note that the workaround does include javascript so in addition for checking for server side errors, it is worth Inspecting with Chrome developer tools and checking the javascript console for any errors.

It is possible that another problem or other plugin is affecting this in some way.