• Resolved spwoot

    (@spwoot)


    Hi,

    I’ve seen a couple of mentions of similar problems but no definitive resolution:

    Scenario:
    We have products with variations, some with multiple (e.g. colour and size), others just with one variation (size), but the issue occurs across all of them.
    for example:

    • We have a product, with two size variations. One Variation has a stock quantity of 3, another has a stock quantity of 0.
    • In the back-end, the product shows the correct number of items in stock for the product.
    • In the front-end, the items shows as ‘In Stock’ for both sizes, even though one of the variations has a zero stock quantity.
    • The only way to stop the ‘out of stock’ variation appearing in the front-end is to manually disable it in variations.
    • We have ‘manage inventory’ set, we do NOT allow back-orders and setting the ‘Hide Out of Stock Items’ to true makes no difference.
    • We are not using a caching plugin, and are on the latest versions of WordPress and Jigoshop.

    From a quick look at the product_variations class code, it will set a variation stock quantity to that of the parent product IF there is no stock quantity found for the variation, but as it is set to 0 (zero) that shouldn’t be happening.

    Can anyone provide any pointers/suggestions?

    thanks

    https://www.ads-software.com/plugins/jigoshop/

Viewing 4 replies - 16 through 19 (of 19 total)
  • Moderator James Huff

    (@macmanx)

    Works for me, thank you!

    Thread Starter spwoot

    (@spwoot)

    Hi Again,

    blimey – FYI Jigoshop guys it wasn’t me that complained, I just want my problem addressed ?? I will contact you direct as per previous posts.

    James, sorry for any bother caused – I spend enough time browsing these forums to know that you are a reasonable and helpful moderator.

    thanks

    Moderator James Huff

    (@macmanx)

    Thanks for the kind words, spwoot! ??

    Thread Starter spwoot

    (@spwoot)

    FYI – I have contacted jigoshop via the contact form as requested by Eric. I will update this thread when i have a resolution.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Variable Products – stock/inventory issue’ is closed to new replies.