Variant data don’t save

  • Resolved luxworx

    (@luxworx)


    1 month, 4 weeks ago

    Hello, I have problem with variant products. The data provided in variants don’t save. When I save and reload the backend the price and image are gone.
    I tried deactivating all plugins and it didn’t solve the issue.
    I’m using shiptimizer theme and never had an issue with it
    What can be cousing the issue

Viewing 1 replies (of 1 total)
  • Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @luxworx,

    Thanks for reaching out! That sounds frustrating. To better understand what’s happening, could you check if there are any errors in the browser console while trying to save the variations? You can open the console by pressing F12 or Ctrl + Shift + I in your browser, then go to the Console tab. A screenshot of any errors would be helpful.

    Also, please check if there are any relevant errors in your site’s error logs. You can find the error logs under WooCommerce > Status > Logs. You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know what you find, and we’ll go from there!

Viewing 1 replies (of 1 total)
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