• Resolved kubilayakkiz

    (@kubilayakkiz)


    Hi,
    simple products can be synchronized with facebook. but variant products cannot be after the last update. Could you help?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Sol J. a11n

    (@solstudioim)

    Hi there,

    Thanks for your question!

    Simple products can be synchronized with facebook. but variant products cannot be after the last update

    Can you please double check if your variable products don’t have validation issues? Here’s the list of validation issues.

    Also, make sure to check another possible sync issue for variable products.

    I hope that helps!

    Let me know how it goes!

    Thread Starter kubilayakkiz

    (@kubilayakkiz)

    Hi,
    Thanks for your answer.

    I checked. There is nothing wrong.

    I also reset the variant IDs and updated it again, still not working.

    When I add a simple product, it is transferred immediately. But the system does not work in products with variations.

    Sol J. a11n

    (@solstudioim)

    Hi @kubilayakkiz

    That’s really odd!

    I’d like to investigate further.

    Please complete the following steps:

    1. Make sure that debug log is enabled at the bottom of this screen: WP Admin > Marketing > Facebook for WooCommerce so any sync issue will be logged

    2. Try to create a new variable product from scratch

    3. Grab the log from here: WP Admin > WooCommerce > Status > Logs > Select – Log under drop-down (right side) > Click – View button

    Look forward to your reply.

    Thread Starter kubilayakkiz

    (@kubilayakkiz)

    02-07-2022 @ 09:00:11 - Request
    uri: https://graph.facebook.com/v11.0/catalog:939501750014089:d2NfcG9zdF9pZF8xMTU0/?fields=id,product_group{id}
    timeout: 500
    
    02-07-2022 @ 09:00:11 - Response
    code: 400
    message: Bad Request
    body: {"error":{"message":"(#100) Could not find Product Item for catalog id 939501750014089, retailer id wc_post_id_1154","type":"OAuthException","code":100,"fbtrace_id":"AhiLgA1BxDJDqLCfo3xI0vD"}}
    
    02-07-2022 @ 09:00:16 - Request
    uri: https://graph.facebook.com/v11.0/catalog:939501750014089:d2NfcG9zdF9pZF8xMTU0/?fields=id,product_group{id}
    timeout: 500
    
    02-07-2022 @ 09:00:16 - Response
    code: 400
    message: Bad Request
    body: {"error":{"message":"(#100) Could not find Product Item for catalog id 939501750014089, retailer id wc_post_id_1154","type":"OAuthException","code":100,"fbtrace_id":"Aqs0-tdAM0NbWM6ytTbBldf"}}
    
    02-07-2022 @ 09:01:23 - Request
    uri: https://graph.facebook.com/v11.0/catalog:939501750014089:VGVzdC0xLTFfMTE1NQ==/?fields=id,product_group{id}
    timeout: 500
    
    02-07-2022 @ 09:01:23 - Response
    code: 400
    message: Bad Request
    body: {"error":{"message":"(#100) Could not find Product Item for catalog id 939501750014089, retailer id Test-1-1_1155","type":"OAuthException","code":100,"fbtrace_id":"AmVdjOAyijf0g8AStFyepV3"}}
    
    02-07-2022 @ 09:01:23 - Request
    uri: https://graph.facebook.com/v11.0/939501750014089/product_groups
    body: Array
    (
        [retailer_id] => Test-1_1154
        [variants] => Array
            (
                [0] => Array
                    (
                        [product_field] => custom_data:renk
                        [label] => Renk
                        [options] => Array
                            (
                                [0] => Mavi
                                [1] => Sar?
                            )
    
                    )
    
            )
    
    )
    timeout: 500
    method: POST
    
    02-07-2022 @ 09:01:23 - Response
    code: 200
    message: OK
    body: {"id":"4790003064425102"}
    
    02-07-2022 @ 09:01:24 - Request
    method: POST
    uri: https://graph.facebook.com/v11.0/939501750014089/items_batch
    user-agent: WooCommerce-i?in-Facebook/2.6.9 (WooCommerce/6.1.1; WordPress/5.9)
    body: {"allow_upsert":true,"requests":[{"method":"UPDATE","data":{"title":"Test Product","description":"Test","image_link":"https:\/\/puckdiamond.com\/wp-content\/uploads\/2022\/01\/PZ00018600301Y-2.jpg","additional_image_link":[],"link":"https:\/\/puckdiamond.com\/magaza\/test-product\/?attribute_pa_renk=mavi","brand":"Puck Jewellery & Diamond","price":"350 TRY","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/2038-01-17T23:59+00:00","sale_price":"250 TRY","google_product_category":"196","item_group_id":"Test-1_1154","condition":"new","additional_variant_attribute":"renk:Mavi","id":"Test-1-1_1155"}},{"method":"UPDATE","data":{"title":"Test Product","description":"Test","image_link":"https:\/\/puckdiamond.com\/wp-content\/uploads\/2022\/01\/PZ00018600301Y-2.jpg","additional_image_link":[],"link":"https:\/\/puckdiamond.com\/magaza\/test-product\/?attribute_pa_renk=sari","brand":"Puck Jewellery & Diamond","price":"290 TRY","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/2038-01-17T23:59+00:00","sale_price":"150 TRY","google_product_category":"196","item_group_id":"Test-1_1154","condition":"new","additional_variant_attribute":"renk:Sar\u0131","id":"Test-1-2_1156"}}],"item_type":"PRODUCT_ITEM"}
    duration: 0.02215s
    
    02-07-2022 @ 09:01:24 - Response
    code: 400
    message: Bad Request
    body: <!DOCTYPE html>
    <html lang="en" id="facebook">
      <head>
        <title>Facebook | Error</title>
        <meta charset="utf-8">
        <meta http-equiv="cache-control" content="no-cache">
        <meta http-equiv="cache-control" content="no-store">
        <meta http-equiv="cache-control" content="max-age=0">
        <meta http-equiv="expires" content="-1">
        <meta http-equiv="pragma" content="no-cache">
        <meta name="robots" content="noindex,nofollow">
        <style>
          html, body {
            color: #141823;
            background-color: #e9eaed;
            font-family: Helvetica, Lucida Grande, Arial,
                         Tahoma, Verdana, sans-serif;
            margin: 0;
            padding: 0;
            text-align: center;
          }
    
          #header {
            height: 30px;
            padding-bottom: 10px;
            padding-top: 10px;
            text-align: center;
          }
    
          #icon {
            width: 30px;
          }
    
          h1 {
            font-size: 18px;
          }
    
          p {
            font-size: 13px;
          }
    
          #footer {
            border-top: 1px solid #ddd;
            color: #9197a3;
            font-size: 12px;
            padding: 5px 8px 6px 0;
          }
        </style>
      </head>
      <body>
        <div id="header">
          <a href="//www.facebook.com/">
            <img id="icon" src="//static.facebook.com/images/logos/facebook_2x.png" />
          </a>
        </div>
        <div id="core">
          <h1 id="sorry">Sorry, something went wrong.</h1>
          <p id="promise">
            We're working on it and we'll get it fixed as soon as we can.
          </p>
          <p id="back-link">
            <a id="back" href="//www.facebook.com/">Go Back</a>
          </p>
          <div id="footer">
            Facebook
            <span id="copyright">
              ? 2021
            </span>
            <span id="help-link">
              ·
              <a id="help" href="//www.facebook.com/help/">Help Center</a>
            </span>
          </div>
        </div>
        <script>
          document.getElementById('back').onclick = function() {
            if (history.length > 1) {
              history.back();
              return false;
            }
          };
    
          // Adjust the display based on the window size
          if (window.innerHeight < 80 || window.innerWidth < 80) {
            // Blank if window is too small
            document.body.style.display = 'none';
          };
          if (window.innerWidth < 200 || window.innerHeight < 150) {
            document.getElementById('back-link').style.display = 'none';
            document.getElementById('help-link').style.display = 'none';
          };
          if (window.innerWidth < 200) {
            document.getElementById('sorry').style.fontSize = '16px';
          };
          if (window.innerWidth < 150) {
            document.getElementById('promise').style.display = 'none';
          };
          if (window.innerHeight < 150) {
            document.getElementById('sorry').style.margin = '4px 0 0 0';
            document.getElementById('sorry').style.fontSize = '14px';
            document.getElementById('promise').style.display = 'none';
          };
        </script>
      </body>
    </html>
    
    02-07-2022 @ 09:01:25 - Request
    method: GET
    uri: https://graph.facebook.com/v11.0/4790003064425102/products?fields=id%2Cretailer_id&limit=1000
    user-agent: WooCommerce-i?in-Facebook/2.6.9 (WooCommerce/6.1.1; WordPress/5.9)
    body:
    duration: 0.01865s
    
    02-07-2022 @ 09:01:25 - Response
    code: 400
    message: Bad Request
    body: <!DOCTYPE html>
    <html lang="en" id="facebook">
      <head>
        <title>Facebook | Error</title>
        <meta charset="utf-8">
        <meta http-equiv="cache-control" content="no-cache">
        <meta http-equiv="cache-control" content="no-store">
        <meta http-equiv="cache-control" content="max-age=0">
        <meta http-equiv="expires" content="-1">
        <meta http-equiv="pragma" content="no-cache">
        <meta name="robots" content="noindex,nofollow">
        <style>
          html, body {
            color: #141823;
            background-color: #e9eaed;
            font-family: Helvetica, Lucida Grande, Arial,
                         Tahoma, Verdana, sans-serif;
            margin: 0;
            padding: 0;
            text-align: center;
          }
    
          #header {
            height: 30px;
            padding-bottom: 10px;
            padding-top: 10px;
            text-align: center;
          }
    
          #icon {
            width: 30px;
          }
    
          h1 {
            font-size: 18px;
          }
    
          p {
            font-size: 13px;
          }
    
          #footer {
            border-top: 1px solid #ddd;
            color: #9197a3;
            font-size: 12px;
            padding: 5px 8px 6px 0;
          }
        </style>
      </head>
      <body>
        <div id="header">
          <a href="//www.facebook.com/">
            <img id="icon" src="//static.facebook.com/images/logos/facebook_2x.png" />
          </a>
        </div>
        <div id="core">
          <h1 id="sorry">Sorry, something went wrong.</h1>
          <p id="promise">
            We're working on it and we'll get it fixed as soon as we can.
          </p>
          <p id="back-link">
            <a id="back" href="//www.facebook.com/">Go Back</a>
          </p>
          <div id="footer">
            Facebook
            <span id="copyright">
              ? 2021
            </span>
            <span id="help-link">
              ·
              <a id="help" href="//www.facebook.com/help/">Help Center</a>
            </span>
          </div>
        </div>
        <script>
          document.getElementById('back').onclick = function() {
            if (history.length > 1) {
              history.back();
              return false;
            }
          };
    
          // Adjust the display based on the window size
          if (window.innerHeight < 80 || window.innerWidth < 80) {
            // Blank if window is too small
            document.body.style.display = 'none';
          };
          if (window.innerWidth < 200 || window.innerHeight < 150) {
            document.getElementById('back-link').style.display = 'none';
            document.getElementById('help-link').style.display = 'none';
          };
          if (window.innerWidth < 200) {
            document.getElementById('sorry').style.fontSize = '16px';
          };
          if (window.innerWidth < 150) {
            document.getElementById('promise').style.display = 'none';
          };
          if (window.innerHeight < 150) {
            document.getElementById('sorry').style.margin = '4px 0 0 0';
            document.getElementById('sorry').style.fontSize = '14px';
            document.getElementById('promise').style.display = 'none';
          };
        </script>
      </body>
    </html>

    Hi there,

    Thanks for getting back to us.

    Upon checking the log, you have provided, I can see this issue is coming due to the following error:

    Sorry, something went wrong.
    We’re working on it and we’ll get it fixed as soon as we can.

    I need some more information to see what exactly is going wrong. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Let me know how it goes!

    Best,

    Thread Starter kubilayakkiz

    (@kubilayakkiz)

    ### WordPress Environment ###
    
    WordPress address (URL): https://puckdiamond.com
    Site address (URL): https://puckdiamond.com
    WC Version: 6.1.1
    REST API Version: ? 6.1.1
    WC Blocks Version: ? 6.5.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.0.3
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    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
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    WC Database Version: 6.1.1
    WC Database Prefix: wp_
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    Veritaban? veri boyutu: 8.09MB
    Veritaban? indis boyutu: 2.74MB
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    variable (variable)
    
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    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Ma?aza giri? sayfas?: #60 - /magaza/
    Sepet sayfas?: #62 - /sepet-2/
    ?deme sayfas?: #64 - /odeme-2/
    Hesab?m sayfas?: #67 - /hesabim-2/
    ?artlar ve ko?ullar: #913 - /mesafeli-satis-sozlesmesi/
    
    ### Theme ###
    
    Name: Famita
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    WooCommerce Support: ?
    
    ### Templates ###
    
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    famita/woocommerce/cart/cart.php
    famita/woocommerce/cart/cross-sells.php
    famita/woocommerce/cart/mini-cart.php 3.7.0 sürümü güncel de?il. ?ekirdek sürüm: 5.2.0
    famita/woocommerce/cart/proceed-to-checkout-button.php
    famita/woocommerce/checkout/form-billing.php
    famita/woocommerce/checkout/form-checkout.php
    famita/woocommerce/checkout/form-shipping.php
    famita/woocommerce/checkout/payment.php
    famita/woocommerce/checkout/thankyou.php
    famita/woocommerce/content-product.php
    famita/woocommerce/content-single-product.php
    famita/woocommerce/content-widget-product.php
    famita/woocommerce/global/breadcrumb.php
    famita/woocommerce/loop/add-to-cart.php
    famita/woocommerce/loop/loop-end.php
    famita/woocommerce/loop/loop-start.php
    famita/woocommerce/loop/orderby.php
    famita/woocommerce/loop/pagination.php
    famita/woocommerce/loop/rating.php
    famita/woocommerce/myaccount/form-add-payment-method.php
    famita/woocommerce/myaccount/form-edit-account.php
    famita/woocommerce/myaccount/form-login.php
    famita/woocommerce/myaccount/form-lost-password.php
    famita/woocommerce/myaccount/my-address.php
    famita/woocommerce/myaccount/my-orders.php
    famita/woocommerce/single-product/meta.php
    famita/woocommerce/single-product/product-image.php
    famita/woocommerce/single-product/product-thumbnails.php
    famita/woocommerce/single-product/rating.php
    famita/woocommerce/single-product/related.php
    famita/woocommerce/single-product/review.php
    famita/woocommerce/single-product/tabs/additional-information.php
    famita/woocommerce/single-product/tabs/description.php
    famita/woocommerce/single-product/tabs/tabs.php
    famita/woocommerce/single-product/up-sells.php
    famita/woocommerce/single-product-reviews.php
    famita/woocommerce/single-product.php
    famita/woocommerce/content-product_cat.php 2.6.1 sürümü güncel de?il. ?ekirdek sürüm: 4.7.0
    
    Outdated Templates: ?
    					
    					
    						Nas?l güncelle?tirilece?ini ??renin
    
    ### Action Scheduler ###
    
    Tamamla: 884
    Oldest: 2022-01-21 12:41:20 +0000
    Newest: 2022-02-07 13:11:14 +0000
    
    Ba?ar?s?z: 1
    Oldest: 2022-02-04 05:30:14 +0000
    Newest: 2022-02-04 05:30:14 +0000
    
    Bekleyen: 5
    Oldest: 2022-02-07 13:52:22 +0000
    Newest: 2022-02-08 11:37:31 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-07 16:52:26 +03:00
    
    Thread Starter kubilayakkiz

    (@kubilayakkiz)

    Hi,
    can you please help us?

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://puckdiamond.com
    Site address (URL): https://puckdiamond.com
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: tr_TR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: wp_
    Toplam veritaban? boyutu: 11.09MB
    Veritaban? veri boyutu: 8.07MB
    Veritaban? indis boyutu: 3.02MB
    wp_woocommerce_sessions: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_woocommerce_api_keys: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
    wp_woocommerce_order_items: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_woocommerce_order_itemmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_woocommerce_tax_rates: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
    wp_woocommerce_tax_rate_locations: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_woocommerce_shipping_zones: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_woocommerce_shipping_zone_locations: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_woocommerce_shipping_zone_methods: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_woocommerce_payment_tokens: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_woocommerce_payment_tokenmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_woocommerce_log: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_actionscheduler_actions: Veriler: 0.28 MB + Dizin: 0.44 MB + Motor InnoDB
    wp_actionscheduler_claims: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_actionscheduler_groups: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_actionscheduler_logs: Veriler: 0.23 MB + Dizin: 0.19 MB + Motor InnoDB
    wp_aioseo_cache: Veriler: 0.08 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_aioseo_notifications: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
    wp_aioseo_posts: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_commentmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_comments: Veriler: 0.02 MB + Dizin: 0.09 MB + Motor InnoDB
    wp_links: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_litespeed_url: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_litespeed_url_file: Veriler: 0.02 MB + Dizin: 0.08 MB + Motor InnoDB
    wp_options: Veriler: 2.50 MB + Dizin: 0.16 MB + Motor InnoDB
    wp_postmeta: Veriler: 1.52 MB + Dizin: 0.50 MB + Motor InnoDB
    wp_posts: Veriler: 0.25 MB + Dizin: 0.06 MB + Motor InnoDB
    wp_revslider_css: Veriler: 0.13 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_css_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_layer_animations: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_layer_animations_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_navigations: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_navigations_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_sliders: Veriler: 0.09 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_sliders_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_slides: Veriler: 1.50 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_slides_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_static_slides: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_revslider_static_slides_bkp: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_termmeta: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_terms: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_term_relationships: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_term_taxonomy: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_usermeta: Veriler: 0.05 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_users: Veriler: 0.02 MB + Dizin: 0.05 MB + Motor InnoDB
    wp_wc_admin_notes: Veriler: 0.06 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_wc_admin_note_actions: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_wc_category_lookup: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_wc_customer_lookup: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_wc_download_log: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_wc_order_product_lookup: Veriler: 0.02 MB + Dizin: 0.06 MB + Motor InnoDB
    wp_wc_order_stats: Veriler: 0.02 MB + Dizin: 0.05 MB + Motor InnoDB
    wp_wc_order_tax_lookup: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_wc_product_meta_lookup: Veriler: 0.02 MB + Dizin: 0.09 MB + Motor InnoDB
    wp_wc_rate_limits: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_wc_reserved_stock: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_wc_tax_rate_classes: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_wc_webhooks: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_wpforms_tasks_meta: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_wpmailsmtp_debug_events: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_wpmailsmtp_tasks_meta: Veriler: 0.02 MB + Dizin: 0.00 MB + Motor InnoDB
    wp_yith_wcwl: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_yith_wcwl_lists: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_yoast_indexable: Veriler: 0.20 MB + Dizin: 0.13 MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Veriler: 0.02 MB + Dizin: 0.05 MB + Motor InnoDB
    wp_yoast_migrations: Veriler: 0.02 MB + Dizin: 0.02 MB + Motor InnoDB
    wp_yoast_primary_term: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    wp_yoast_seo_links: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    apus_footer: 1
    apus_megamenu: 2
    apus_testimonial: 3
    attachment: 161
    custom_css: 1
    mc4wp-form: 1
    nav_menu_item: 38
    page: 16
    post: 10
    product: 37
    product_variation: 47
    pys_event: 2
    revision: 21
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (11) ###
    
    Apus Framework: (Team ApusTheme) – 2.1
    CMB2: (CMB2 team) – 2.9.0
    Contact Form 7: (Takayuki Miyoshi) – 5.5.4
    WooCommerce i?in Facebook: (Facebook) – 2.6.9
    WPBakery Page Builder: (Michael M - WPBakery.com) – 6.5.0
    LiteSpeed Cache: (LiteSpeed Technologies) – 4.4.7
    Slider Revolution: (ThemePunch) – 6.2.23
    WooCommerce Pay with Credit Card: (Shopier) – 1.0.8
    WooCommerce: (Automattic) – 6.2.0
    Yoast SEO: (Yoast ekibi) – 18.1
    WP Mail SMTP: (WPForms) – 3.2.1
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: TRY (?)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Ma?aza giri? sayfas?: #60 - /magaza/
    Sepet sayfas?: #62 - /sepet-2/
    ?deme sayfas?: #64 - /odeme-2/
    Hesab?m sayfas?: #67 - /hesabim-2/
    ?artlar ve ko?ullar: #913 - /mesafeli-satis-sozlesmesi/
    
    ### Theme ###
    
    Name: Famita
    Version: 1.28
    Author URL: https://apusthemes.com/
    Child Theme: ? – WooCommerce'i kendinizin olu?turmad??? ana bir temada düzenliyorsan?z
    yard?mc? bir tema kullanman?z? ?neririz. Bkz.: Nas?l yard?mc? tema olu?turulur?
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: famita/woocommerce/archive-product.php
    famita/woocommerce/cart/cart.php
    famita/woocommerce/cart/cross-sells.php
    famita/woocommerce/cart/mini-cart.php
    famita/woocommerce/cart/proceed-to-checkout-button.php
    famita/woocommerce/checkout/form-billing.php
    famita/woocommerce/checkout/form-checkout.php
    famita/woocommerce/checkout/form-shipping.php
    famita/woocommerce/checkout/payment.php
    famita/woocommerce/checkout/thankyou.php
    famita/woocommerce/content-product.php
    famita/woocommerce/content-single-product.php
    famita/woocommerce/content-widget-product.php
    famita/woocommerce/global/breadcrumb.php
    famita/woocommerce/loop/add-to-cart.php
    famita/woocommerce/loop/loop-end.php
    famita/woocommerce/loop/loop-start.php
    famita/woocommerce/loop/orderby.php
    famita/woocommerce/loop/pagination.php
    famita/woocommerce/loop/rating.php
    famita/woocommerce/myaccount/form-add-payment-method.php
    famita/woocommerce/myaccount/form-edit-account.php
    famita/woocommerce/myaccount/form-login.php
    famita/woocommerce/myaccount/form-lost-password.php
    famita/woocommerce/myaccount/my-address.php
    famita/woocommerce/myaccount/my-orders.php
    famita/woocommerce/single-product/meta.php
    famita/woocommerce/single-product/product-image.php
    famita/woocommerce/single-product/product-thumbnails.php
    famita/woocommerce/single-product/rating.php
    famita/woocommerce/single-product/related.php
    famita/woocommerce/single-product/review.php
    famita/woocommerce/single-product/tabs/additional-information.php
    famita/woocommerce/single-product/tabs/description.php
    famita/woocommerce/single-product/tabs/tabs.php
    famita/woocommerce/single-product/up-sells.php
    famita/woocommerce/single-product-reviews.php
    famita/woocommerce/single-product.php
    famita/woocommerce/content-product_cat.php
    
    ### Action Scheduler ###
    
    Tamamla: 913
    Oldest: 2022-01-21 12:41:20 +0000
    Newest: 2022-02-09 06:02:25 +0000
    
    Ba?ar?s?z: 1
    Oldest: 2022-02-04 05:30:14 +0000
    Newest: 2022-02-04 05:30:14 +0000
    
    Bekleyen: 6
    Oldest: -0001-11-30 00:00:00 +0000
    Newest: 2022-02-15 06:35:09 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-09 09:03:09 +03:00
    

    Hi @kubilayakkiz!

    Thank you for the provided details.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and Facebook for WooCommerce
    • Try synchronizing the products

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how this goes!

    Thread Starter kubilayakkiz

    (@kubilayakkiz)

    Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Variant products cannot be sync’ is closed to new replies.