Variants Disappear when Saving Attributes

  • Resolved peter7695

    (@peter7695)


    7 years, 1 month ago

    Variants of my variable product keep disappearing in my WooCommerce product.

    I have tried Googling the problem but not found any solution (some people seem to have similar problem though).

    It first happened when I updated to WP 4.9.4 from 4.9.3 yesterday.

    All the variants of one product I was editing were gone after updating WordPress.

    (Some of the variants were not completely finished, one attribute was still undefined in many of them, which was fine up until then).

    (My other product still had its variants.)

    The variants disappear every time I press “Save Attributes” in product ‘Attributes’ in WooCommerce on the product page.

    After all of them disappeared the first time, I clicked “Create variants for all attributes” (or similar wording). (It says it will create max 50 each time, but it creates 51 each time, which did not happen before.)

    If I click “Create variants for all attributes” several times, it creates the same 51 variants each time. I have to Update the product to make it create the subsequent variants.

    After clicking this button and updating three times, I have 144 variants (8*9*2 combinations). If I then add a term for one of the attributes used for the product and press save, all the variants disappear. It happens every time. Just clicking Save on the product page, in the Attributes tab under the WooCommerce area is enough to remove all variants.

    It also changes the product to Simple instead of Variable.

    My attributes have ???:() characters in their names, but not in the slugs. The slugs only have – and letters.

    I recently uninstalled WooCommerce Bookings.

    I updated the WooCommerce template files which messed up my site (the problem was still there) so I changed back to my old files.

    Could PHP Max Input Vars being set to 3000 be a problem?

    It seems the variants are not deleted from the database, they are just not associated with the product anymore. (You can see I have 937 variants and that number does not change when they disappear from the product).

    I had WooCommerce 3.2.6 and later updated to 3.3.1. but still have the problem (I have updated the database).

    This problem seems to be a bug in WooCommerce.

    What can I do to avoid it from happening?
    Is this indeed a bug in WooCommerce?
    Is there a fix coming?

    Below is the WooCommerce System Status:

    WordPress-milj?n
Hemadress:		https://mysite.se
Sajtadress:		https://mysite.se
WC-version:		3.3.1
Loggkatalogen skrivbar:		 /home/mysite/public_html/wp-content/uploads/wc-logs/
WP-version:		4.9.4
WP multisite:		–
WP minnesgr?ns:		256 MB
WP fels?kningsl?ge:		–
WP cron:		
Spr?k:		sv_SE
Servermilj?
Serverinformation:		Apache
PHP-version:		7.0.27
PHP Post Max Size:		50 MB
PHP Time Limit:		90
PHP Max Input Vars:		3000
cURL-version:		7.54.0, OpenSSL/1.0.2k
SUHOSIN installerat:		–
MySQL-version:		5.6.36
Max upload size:		50 MB
Standardtidzon ?r UTC:		
fsockopen/cURL:		
SoapClient:		
DOMDocument:		
GZip:		
Multibyte-str?ng:		
Remote post:		
Remote get:		
Databas
WC-databasversion:		3.3.1
Databasprefix	 	mms_
MaxMind GeoIP databas:		 /home/mysite/public_html/wp-content/uploads/GeoIP.dat
Total databasstorlek	 	15.48MB
Datastorlek f?r databas	 	13.25MB
Indexstorlek f?r databas	 	2.23MB
mms_woocommerce_sessions	 	Data: 0.01 MB + Index: 0.00 MB
mms_woocommerce_api_keys	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_attribute_taxonomies	 	Data: 0.00 MB + Index: 0.01 MB
mms_woocommerce_downloadable_product_permissions	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_order_items	 	Data: 0.01 MB + Index: 0.01 MB
mms_woocommerce_order_itemmeta	 	Data: 0.07 MB + Index: 0.06 MB
mms_woocommerce_tax_rates	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_tax_rate_locations	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_shipping_zones	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_shipping_zone_locations	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_shipping_zone_methods	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_payment_tokens	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_payment_tokenmeta	 	Data: 0.00 MB + Index: 0.00 MB
mms_woocommerce_log	 	Data: 0.00 MB + Index: 0.00 MB
mms_commentmeta	 	Data: 0.08 MB + Index: 0.04 MB
mms_comments	 	Data: 0.12 MB + Index: 0.05 MB
mms_links	 	Data: 0.00 MB + Index: 0.00 MB
mms_newsletter	 	Data: 0.00 MB + Index: 0.00 MB
mms_newsletter_emails	 	Data: 0.00 MB + Index: 0.00 MB
mms_newsletter_sent	 	Data: 0.00 MB + Index: 0.00 MB
mms_newsletter_stats	 	Data: 0.00 MB + Index: 0.00 MB
mms_options	 	Data: 1.32 MB + Index: 0.17 MB
mms_postmeta	 	Data: 2.23 MB + Index: 1.68 MB
mms_posts	 	Data: 9.39 MB + Index: 0.15 MB
mms_termmeta	 	Data: 0.00 MB + Index: 0.01 MB
mms_terms	 	Data: 0.00 MB + Index: 0.01 MB
mms_term_relationships	 	Data: 0.00 MB + Index: 0.01 MB
mms_term_taxonomy	 	Data: 0.00 MB + Index: 0.01 MB
mms_usermeta	 	Data: 0.02 MB + Index: 0.01 MB
mms_users	 	Data: 0.00 MB + Index: 0.01 MB
mms_wc_booking_relationships	 	Data: 0.00 MB + Index: 0.00 MB
mms_wc_download_log	 	Data: 0.00 MB + Index: 0.00 MB
mms_wc_webhooks	 	Data: 0.00 MB + Index: 0.00 MB
Antal per posttyp
attachment	 	23
bookable_resource	 	4
page	 	21
post	 	23
product	 	10
product_variation	 	937
revision	 	88
shop_coupon	 	38
shop_order	 	112
shop_order_refund	 	1
wc_booking	 	33
wpcf7_contact_form	 	5
S?kerhet
S?ker anslutning (HTTPS):		
D?lj felmeddelanden f?r bes?kare		
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WooCommerce	 	av Automattic – 3.3.1
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Inst?llningar
API aktiverat:		
Tvinga SSL:		–
Valuta		SEK (kr)
Valutaposition		right_space
Tusentalsavgr?nsare		
Decimalavgr?nsare		,
Antal decimaler		0
Taxonomier: Produkttyper		booking (booking), external (external), grouped (grouped), simple (simple), variable (variable)
Taxonomier: Produktsynlighet		exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
WC-sidor
Butikbas:		#321 - /butik/
Varukorg:		#322 - /varukorg/
Kassan:		#323 - /kassan/
Mitt konto:		#324 - /mitt-konto/
Allm?nna villkor:		 Sida har inte valts
Tema
Namn:		Mini
Version:		1.2.6
F?rfattarens webbadress:		https://mysite.se/
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St?der WooCommerce:		 Inte angivet
Mallfiler
Arkiv-mall:	 	Ditt tema har en woocommerce.php-fil. Du kommer inte att kunna ?sidos?tta den anpassade woocommerce/archive-product.php-mallen eftersom woocommerce.php har prioritet ?ver archive-product.php. Avsikten med detta ?r att f?rebygga visningsproblem.
?sidos?ttningar	 	Version 2.0.0 av mysite/woocommerce/archive-product.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/auth/footer.php, 
mysite/woocommerce/auth/form-grant-access.php, 
Version 2.4.0 av mysite/woocommerce/auth/form-login.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/auth/header.php, 
Version 2.0.0 av mysite/woocommerce/cart/cart-empty.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
mysite/woocommerce/cart/cart-item-data.php, 
Version 2.5.0 av mysite/woocommerce/cart/cart-shipping.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
mysite/woocommerce/cart/cart-totals.php, 
Version 2.3.8 av mysite/woocommerce/cart/cart.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 1.6.4 av mysite/woocommerce/cart/cross-sells.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.5.0 av mysite/woocommerce/cart/mini-cart.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/cart/proceed-to-checkout-button.php, 
Version 2.0.8 av mysite/woocommerce/cart/shipping-calculator.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
mysite/woocommerce/checkout/cart-errors.php, 
Version 2.1.2 av mysite/woocommerce/checkout/form-billing.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.9, 
mysite/woocommerce/checkout/form-checkout.php, 
Version 2.2 av mysite/woocommerce/checkout/form-coupon.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/checkout/form-login.php, 
Version 2.5.0 av mysite/woocommerce/checkout/form-pay.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.2.0 av mysite/woocommerce/checkout/form-shipping.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.9, 
mysite/woocommerce/checkout/order-receipt.php, 
mysite/woocommerce/checkout/payment-method.php, 
Version 2.5.0 av mysite/woocommerce/checkout/payment.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.3.0 av mysite/woocommerce/checkout/review-order.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.5.0 av mysite/woocommerce/checkout/terms.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.1, 
Version 2.2.0 av mysite/woocommerce/checkout/thankyou.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
Version 2.6.1 av mysite/woocommerce/content-product.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
mysite/woocommerce/content-product_cat.php, 
Version 1.6.4 av mysite/woocommerce/content-single-product.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.5.0 av mysite/woocommerce/content-widget-product.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/emails/admin-cancelled-order.php, 
mysite/woocommerce/emails/admin-failed-order.php, 
mysite/woocommerce/emails/admin-new-order.php, 
mysite/woocommerce/emails/customer-completed-order.php, 
Version 2.5.0 av mysite/woocommerce/emails/customer-invoice.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/emails/customer-new-account.php, 
mysite/woocommerce/emails/customer-note.php, 
mysite/woocommerce/emails/customer-on-hold-order.php, 
mysite/woocommerce/emails/customer-processing-order.php, 
mysite/woocommerce/emails/customer-refunded-order.php, 
mysite/woocommerce/emails/customer-reset-password.php, 
Version 2.4.0 av mysite/woocommerce/emails/email-addresses.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.1, 
mysite/woocommerce/emails/email-customer-details.php, 
mysite/woocommerce/emails/email-downloads.php, 
mysite/woocommerce/emails/email-footer.php, 
mysite/woocommerce/emails/email-header.php, 
Version 2.5.0 av mysite/woocommerce/emails/email-order-details.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.1, 
Version 2.1.2 av mysite/woocommerce/emails/email-order-items.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
Version 2.3.0 av mysite/woocommerce/emails/email-styles.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/emails/plain/admin-cancelled-order.php, 
mysite/woocommerce/emails/plain/admin-failed-order.php, 
mysite/woocommerce/emails/plain/admin-new-order.php, 
mysite/woocommerce/emails/plain/customer-completed-order.php, 
mysite/woocommerce/emails/plain/customer-invoice.php, 
mysite/woocommerce/emails/plain/customer-new-account.php, 
mysite/woocommerce/emails/plain/customer-note.php, 
mysite/woocommerce/emails/plain/customer-on-hold-order.php, 
mysite/woocommerce/emails/plain/customer-processing-order.php, 
mysite/woocommerce/emails/plain/customer-refunded-order.php, 
mysite/woocommerce/emails/plain/customer-reset-password.php, 
Version 2.2.0 av mysite/woocommerce/emails/plain/email-addresses.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.1, 
mysite/woocommerce/emails/plain/email-customer-details.php, 
mysite/woocommerce/emails/plain/email-downloads.php, 
Version 2.5.0 av mysite/woocommerce/emails/plain/email-order-details.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.1.2 av mysite/woocommerce/emails/plain/email-order-items.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
mysite/woocommerce/global/breadcrumb.php, 
Version 2.1.0 av mysite/woocommerce/global/form-login.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.5.0 av mysite/woocommerce/global/quantity-input.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/global/sidebar.php, 
Version 1.6.4 av mysite/woocommerce/global/wrapper-end.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 1.6.4 av mysite/woocommerce/global/wrapper-start.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version - av mysite/woocommerce/loop/add-to-cart.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/loop/loop-end.php, 
Version 2.0.0 av mysite/woocommerce/loop/loop-start.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/loop/no-products-found.php, 
Version 2.2.0 av mysite/woocommerce/loop/orderby.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.2.2 av mysite/woocommerce/loop/pagination.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.1, 
mysite/woocommerce/loop/price.php, 
Version 2.0.0 av mysite/woocommerce/loop/rating.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.0.0 av mysite/woocommerce/loop/result-count.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/loop/sale-flash.php, 
mysite/woocommerce/myaccount/dashboard.php, 
Version 2.6.0 av mysite/woocommerce/myaccount/downloads.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-add-payment-method.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-edit-account.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-edit-address.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-login.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-lost-password.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.6.0 av mysite/woocommerce/myaccount/form-reset-password.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/myaccount/lost-password-confirmation.php, 
mysite/woocommerce/myaccount/my-account.php, 
mysite/woocommerce/myaccount/my-address.php, 
mysite/woocommerce/myaccount/my-downloads.php, 
mysite/woocommerce/myaccount/my-orders.php, 
mysite/woocommerce/myaccount/navigation.php, 
Version 2.6.0 av mysite/woocommerce/myaccount/orders.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
mysite/woocommerce/myaccount/payment-methods.php, 
Version 2.6.0 av mysite/woocommerce/myaccount/view-order.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 1.6.4 av mysite/woocommerce/notices/error.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/notices/notice.php, 
Version 1.6.4 av mysite/woocommerce/notices/success.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 1.6.4 av mysite/woocommerce/order/form-tracking.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/order/order-again.php, 
Version 2.4.0 av mysite/woocommerce/order/order-details-customer.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.5.0 av mysite/woocommerce/order/order-details-item.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.6.0 av mysite/woocommerce/order/order-details.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 3.2.0 av mysite/woocommerce/order/order-downloads.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/order/tracking.php, 
Version 2.5.0 av mysite/woocommerce/product-searchform.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/single-product/add-to-cart/external.php, 
Version 2.1.7 av mysite/woocommerce/single-product/add-to-cart/grouped.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
Version 2.1.0 av mysite/woocommerce/single-product/add-to-cart/simple.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.5.0 av mysite/woocommerce/single-product/add-to-cart/variable.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.5.0 av mysite/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
mysite/woocommerce/single-product/add-to-cart/variation.php, 
Version 1.6.4 av mysite/woocommerce/single-product/meta.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
mysite/woocommerce/single-product/photoswipe.php, 
Version 2.4.9 av mysite/woocommerce/single-product/price.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.1.3 av mysite/woocommerce/single-product/product-attributes.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
Version 2.6.3 av mysite/woocommerce/single-product/product-image.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
Version 2.6.3 av mysite/woocommerce/single-product/product-thumbnails.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
Version 2.3.2 av mysite/woocommerce/single-product/rating.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
Version 1.6.4 av mysite/woocommerce/single-product/related.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.6.0 av mysite/woocommerce/single-product/review-meta.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.6.0 av mysite/woocommerce/single-product/review-rating.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0, 
mysite/woocommerce/single-product/review.php, 
mysite/woocommerce/single-product/sale-flash.php, 
mysite/woocommerce/single-product/share.php, 
Version 1.6.4 av mysite/woocommerce/single-product/short-description.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.3.0, 
mysite/woocommerce/single-product/stock.php, 
Version 2.0.0 av mysite/woocommerce/single-product/tabs/additional-information.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
mysite/woocommerce/single-product/tabs/description.php, 
mysite/woocommerce/single-product/tabs/tabs.php, 
mysite/woocommerce/single-product/title.php, 
Version 1.6.4 av mysite/woocommerce/single-product/up-sells.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.0, 
Version 2.3.2 av mysite/woocommerce/single-product-reviews.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0, 
Version - av mysite/single-product.php ?r f?r?ldrad. Versionen i k?rnan ?r 1.6.4, 
mysite/woocommerce/taxonomy-product_cat.php, 
mysite/woocommerce/taxonomy-product_tag.php
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