Variation images not showing with Kadence when using Elementor

  • Hello Kadence Team,

    I hope you are doing well. I am reaching out to you today because I have encountered an unexpected and disturbing problem with Kadence and Elementor. I have recently noticed a problem with the Kadence theme. Specifically, after installing Elementor, product variation images are not showing properly.

    Normally, when a user clicks on a gallery or a variation image, it should show in place of the featured image. Unfortunately, that is not happening. I have tried deactivating all plugins and themes and testing repeatedly, but the issue persists. It seems that the problem only occurs when Elementor is activated.

    I am hoping that you can provide me with a solution to this problem. Is there any way to fix it? Your help with this matter would be greatly appreciated.

    Thank you for your time and assistance.

    The page I need help with: [log in to see the link]

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  • Hello @tareqjhe1

    Thank you for contacting us regarding the issue you’re experiencing with the Kadence theme and Elementor. We apologize for any inconvenience this may have caused.

    I visited your site and the gallery appeared to work as expected. Here is a clip of my experience. I reviewed the source files and saw that Elementor and Kadence plugins were installed. Can you let me know if you’re still facing the issue and if I’ve missed something?

    Hi there,

    This topic has been inactive for more than 2 months. We’ll proceed to marking this as resolved.

    If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Help Center here: https://www.kadencewp.com/help-center

    Please note that you can also submit a support ticket via these channels.

    Thank you for your understanding!
     
    Kind Regards,
    Michael Taro

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