Variation issues

Hi @cypmark

Please update the plugin to its latest version 4.4.20.

1. Go to CTX Feed > Settings,

2. Set the Product Query Type to Both

3. Set the Variation Query Type to Variable Dependable,

4. Regenerate the feed.

• This reply was modified 3 years, 7 months ago by Ohidul Islam.

Hi Ohidul,

Thanks. Tried this but still the same. Any ideas?

Thanks Danny

Hi @cypmark

Please go to CTX Feed > Status, click on the Copy Status button at the bottom of the page and paste the status here.

Thanks

WooCommerce Version: 5.6.0 - You are using the latest version of WooCommerce.

Product Types: ?  Simple Product [simple]

?  Grouped Product [grouped]

?  External/Affiliate Product [external]

?  Variable Product [variable]

Total Products: WP Query: 40
WC Product Query: 40
Both Query: 40

Product Total by Types.

?  Simple Product: 2

?  Variable Product: 38

?  Product Variations: 205

Product Per Batch: 200

Product Query Type: Both

Default Customer Location: Default Customer Location
Geolocate

Store Address

CY

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: WP Fastest Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?

WordPress Multi Site: No

Home Url: https://www.crystalshairextensions.com

Site Url: https://www.crystalshairextensions.com

Version: 5.6.0

Log Directory: /home/256296.cloudwaysapps.com/puatzxyacq/public_html/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 5.8

WP Multisite: No

WP Memory Limit: 256 MB

WP Debug Mode: No

WP Cron: Yes

Language: en_US

Server Info: Apache/2.4.25 (Debian)

Php Version: 7.3.29-1+0~20210701.86+debian9~1.gbp7ad6eb

Php Post Max Size: 256 MB

Php Max Execution Time: 14400

Php Max Input Vars: 2.44 KB

Curl Version: 7.52.1, OpenSSL/1.0.2u

Suhosin Installed: No

Max Upload Size: 256 MB

Mysql Version: 5.6.51

Mysql Version String: 5.6.51-log

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

Divi Child: 2.7.3.1512981410 (Latest:0)

ManageWP - Worker (GoDaddy): 4.9.9

iThemes Security (iThemes): 8.0.2

Child Theme Configurator (Lilaea Media): 2.5.8

Code Snippets (Code Snippets Pro): 2.14.1

GDPR Cookie Consent (WebToffee): 2.0.5

Easy Auto SKU Generator for WooCommerce (Dan Zakirov): 1.0.5

One Click Accessibility (One Click Accessibility): 2.0.3

Really Simple SSL (Really Simple Plugins): 5.0.9

Optimize Database after Deleting Revisions (CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands): 5.0.9

Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0

UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.16.60

YellowPencil Pro (WaspThemes): 7.5.1

CTX Feed (WebAppick): 4.4.20

Multi Currency for WooCommerce (VillaTheme): 2.1.7

WooCommerce PayPal Checkout Gateway (WooCommerce): 2.1.2

WooCommerce PayPal Payments (WooCommerce): 1.5.1

WooCommerce (Automattic): 5.6.0

Wordfence Security (Wordfence): 7.5.5

Yoast SEO (Team Yoast): 17.0

WP Fastest Cache (Emre Vona): 0.9.3

WP Mail SMTP (WPForms): 3.0.3

Feed Files
https://www.crystalshairextensions.com/wp-content/uploads/woo-feed/facebook/csv/facebookandinstagram.csv

Fatal Errors
No Logs Found.

I also looked thro the docs and excluded the Fastest Cache plugin.

Unfortunately didn’t fix it.

Thanks Danny

@cypmark We got the issue and working on it.

Thanks a lot!

Good afternoon. Any ideas for me yet?

@cypmark

Please update the plugin to its latest version,
Regenerate the feed,
Fetch the feed file from the Facebook catalog,

If the above solution does not work then let me know.

Hello @cypmark

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.