Hi 4fun1993,
Thank you for reaching out.
I checked, and everything appears to be working perfectly. However, the issue you have described is not entirely clear to us. Could you please provide a screencast video of the problem? This will help us better understand the situation and provide an accurate solution.
In the meantime, please run a full conflict test to identify any potential conflicts. Follow these steps:
- Clear Cache: Clear any caching, including browser cache, server cache, and plugin cache (if using any caching plugins).
- Switch to a Default Theme: Temporarily switch to a default WordPress theme, such as Twenty Twenty Two.
- Deactivate All Plugins: Deactivate all plugins except WooCommerce, Elementor, and ShopEngine plugins.
- Reactivate Plugins One by One: Reactivate each plugin one at a time and check if the issue reoccurs. This will help identify if another plugin is causing the conflict.
- Check the Issue: After completing these steps, check if the issue persists.
The problem might be related to a caching or optimization plugin, but the conflict test will help confirm this, especially in relation to the ShopEngine plugin.
Please let us know if you need further assistance. We’re here to help!
Regards
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This reply was modified 2 months, 3 weeks ago by Tusher Ikbal.