Variation Options not changing images when clicked

  • Resolved shahzeb104

    (@shahzeb104)


    3 months, 1 week ago

    Variation options do not change images when clicked instantly right after clicking an image from gallery on WooCommerce Single Product Page. I have to wait for about 3 seconds, then when I click the variation option, then the image changes. Here’s the link to the video for better understanding: https://app.screencast.com/D11hQP7yY5nvK?conversation=5IjHK8cCvSdropcTzecoB8

    You can see in this video that I have 2 variations for mug, 11 oz and 15 oz. I select an image from product gallery. Image changes and correct image is shown. Then instantly, without wasting any time, I click on the variation options, images do not change. I have to wait for about 3 seconds, click, and then image changes and correct variation image is shown.

    I’m using Astra Pro theme. I switched to a different theme (Twenty Twenty-Four). Issue is still there. I deactivated all the plugins except ‘WooCommerce’ and ‘Variation Swatches for WooCommerce’. Issue is still there. I wrote some custom CSS, removed all the custom CSS, issue is still there. Seems like this is ‘Variation Swatches for WooCommerce’ plugin issue.

    Can you please fix this? I’ve had many people complain me about this issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us.

    Changing images is not a feature of our plugin, is a feature of WooCommerce itself.

    Could you deactivate our Swatches plugin and check if it is working without our plugin or not?

    Thank You

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Unfortunately, you are not using our plugin Variation Swatches for WooCommerce ( by Emran Ahmed ).

    Please contact the right author regarding your issue.

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)
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