Variation product problem – js error after update

  • Khaztech

    (@khaztech)


    9 years ago

    Hello,
    After the update of the website https://selectsandwich.com we face with a problem with variable products.
    If in variable product no default option is set (so clients have to choose what they need) so we see the following message “Sorry, no products matched your selection. Please choose a different combination.” and the “Choose an option” message is disappearing from the list of available combinations of attributes. You can see it here: https://selectsandwich.com/select-sandwich-toronto-catering/product/entrees/lasagna-meat/

    We assume that the current problem is related to the following script /wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart-variation.min.js?ver=2.4.8. After it’s execution the default value is being lost ( <option value=””>Choose an option</option> -> <option>Choose an option</option>)

    Disabling all plugins and enabling the “Twenty Twelve” theme did not solve the problem
    Please advise asap as we are is loosing money.

    System report for Twenty Twelve

    ### WordPress Environment ###

    Home URL: https://selectsandwich.com/select-sandwich-toronto-catering
    Site URL: https://selectsandwich.com/select-sandwich-toronto-catering
    WC Version: 2.4.8
    Log Directory Writable: ? /home/ssand1/public_html/wp-content/uploads/sites/18/wc-logs/
    WP Version: 4.3.1
    WP Multisite: ?
    WP Memory Limit: 64 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache/2.4.12 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 PHP/5.4.41
    PHP Version: 5.4.41
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.27
    Max Upload Size: 1 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.4.8
    :
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?

    ### Active Plugins (8) ###

    WooCommerce Delivery Slots: by James Kemp – 1.0.8
    Simple Custom Post Order: by Sameer Humagain – 2.3
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.4.6.1
    Theme Options Maker: by tonjoo – 1.0.5
    WooCommerce Dynamic Pricing & Discounts: by RightPress – 1.0.13
    WooCommerce TM Extra Product Options: by themecomplete – 4.2.2
    WooCommerce: by WooThemes – 2.4.8
    Replace Howdy with Welcome: by Cohesive – 1.0
    WooCommerce Pretty Emails: by MB Création – 1.4.1
    Moneris Direct CA Gateway for WooCommerce: by PatSaTECH – 1.2.2
    Force SSL: by Trevor Turk
    BestWebLayout – 1.3

    WP-HTML-Compression: by Steven Vachon – 0.5.8
    SSL Insecure Content Fixer: by WebAware – 2.1.4
    WooCommerce – Autocomplete Order: by Mirko Grewing – 1.1.1
    Advanced Custom Fields Pro: by elliot condon – 5.3.1

    ### Settings ###

    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?
    API Version: 3.0.0

    ### WC Pages ###

    Shop Base: #6 – /
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My Account: #9 – /my-account/

    ### Taxonomies ###

    Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)

    ### Theme ###

    Name: Twenty Twelve
    Version: 1.8
    Author URL: https://www.ads-software.com/
    Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    System report for our theme

    ### WordPress Environment ###

    Home URL: https://selectsandwich.com/select-sandwich-toronto-catering
    Site URL: https://selectsandwich.com/select-sandwich-toronto-catering
    WC Version: 2.4.8
    Log Directory Writable: ? /home/ssand1/public_html/wp-content/uploads/sites/18/wc-logs/
    WP Version: 4.3.1
    WP Multisite: ?
    WP Memory Limit: 64 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache/2.4.12 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 PHP/5.4.41
    PHP Version: 5.4.41
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.27
    Max Upload Size: 1 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.4.8
    :
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?

    ### Active Plugins (8) ###

    WooCommerce Delivery Slots: by James Kemp – 1.0.8
    Simple Custom Post Order: by Sameer Humagain – 2.3
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.4.6.1
    Theme Options Maker: by tonjoo – 1.0.5
    WooCommerce Dynamic Pricing & Discounts: by RightPress – 1.0.13
    WooCommerce TM Extra Product Options: by themecomplete – 4.2.2
    WooCommerce: by WooThemes – 2.4.8
    Replace Howdy with Welcome: by Cohesive – 1.0
    WooCommerce Pretty Emails: by MB Création – 1.4.1
    Moneris Direct CA Gateway for WooCommerce: by PatSaTECH – 1.2.2
    Force SSL: by Trevor Turk
    BestWebLayout – 1.3

    WP-HTML-Compression: by Steven Vachon – 0.5.8
    SSL Insecure Content Fixer: by WebAware – 2.1.4
    WooCommerce – Autocomplete Order: by Mirko Grewing – 1.1.1
    Advanced Custom Fields Pro: by elliot condon – 5.3.1

    ### Settings ###

    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?
    API Version: 3.0.0

    ### WC Pages ###

    Shop Base: #6 – /
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My Account: #9 – /my-account/

    ### Taxonomies ###

    Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)

    ### Theme ###

    Name: Select food services
    Version: 1
    Author URL: https://www.khaztech.com/
    Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: select-main/woocommerce/archive-product.php
    select-main/woocommerce/cart/cart-empty.php
    select-main/woocommerce/cart/cart-item-data.php
    select-main/woocommerce/cart/cart-shipping.php
    select-main/woocommerce/cart/cart-totals.php
    select-main/woocommerce/cart/cart.php
    select-main/woocommerce/cart/cross-sells.php
    select-main/woocommerce/cart/mini-cart.php
    select-main/woocommerce/cart/proceed-to-checkout-button.php
    select-main/woocommerce/cart/shipping-calculator.php
    select-main/woocommerce/checkout/cart-errors.php
    select-main/woocommerce/checkout/form-billing.php
    select-main/woocommerce/checkout/form-checkout.php
    select-main/woocommerce/checkout/form-coupon.php
    select-main/woocommerce/checkout/form-login.php
    select-main/woocommerce/checkout/form-pay.php
    select-main/woocommerce/checkout/form-shipping.php
    select-main/woocommerce/checkout/payment-method.php
    select-main/woocommerce/checkout/payment.php
    select-main/woocommerce/checkout/review-order.php
    select-main/woocommerce/checkout/thankyou.php
    select-main/woocommerce/content-product.php
    select-main/woocommerce/content-product_cat.php
    select-main/woocommerce/content-single-product.php
    select-main/woocommerce/content-widget-product.php
    select-main/woocommerce/emails/admin-cancelled-order.php
    select-main/woocommerce/emails/admin-new-order.php version 2.0.0 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/customer-completed-order.php version 1.6.4 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/customer-invoice.php version 2.2.0 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/customer-new-account.php
    select-main/woocommerce/emails/customer-note.php version 1.6.4 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/customer-processing-order.php version 1.6.4 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/customer-refunded-order.php
    select-main/woocommerce/emails/customer-reset-password.php
    select-main/woocommerce/emails/email-addresses.php version 2.2.0 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/email-footer.php version 2.0.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/email-header.php version 2.0.0 is out of date. The core version is 2.4.0
    select-main/woocommerce/emails/email-order-items.php
    select-main/woocommerce/emails/email-styles.php
    select-main/woocommerce/emails/plain/admin-cancelled-order.php
    select-main/woocommerce/emails/plain/admin-new-order.php version 2.0.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/plain/customer-completed-order.php version 2.0.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/plain/customer-invoice.php
    select-main/woocommerce/emails/plain/customer-new-account.php
    select-main/woocommerce/emails/plain/customer-note.php version 2.0.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/plain/customer-processing-order.php version 2.2.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/plain/customer-refunded-order.php
    select-main/woocommerce/emails/plain/customer-reset-password.php version 2.0.0 is out of date. The core version is 2.3.0
    select-main/woocommerce/emails/plain/email-addresses.php
    select-main/woocommerce/emails/plain/email-order-items.php
    select-main/woocommerce/global/breadcrumb.php
    select-main/woocommerce/global/form-login.php
    select-main/woocommerce/global/quantity-input.php
    select-main/woocommerce/global/sidebar.php
    select-main/woocommerce/global/wrapper-end.php
    select-main/woocommerce/global/wrapper-start.php
    select-main/woocommerce/loop/add-to-cart.php
    select-main/woocommerce/loop/loop-end.php
    select-main/woocommerce/loop/loop-start.php
    select-main/woocommerce/loop/no-products-found.php
    select-main/woocommerce/loop/orderby.php
    select-main/woocommerce/loop/pagination.php
    select-main/woocommerce/loop/price.php
    select-main/woocommerce/loop/rating.php
    select-main/woocommerce/loop/result-count.php
    select-main/woocommerce/loop/sale-flash.php
    select-main/woocommerce/loop/title.php
    select-main/woocommerce/myaccount/form-add-payment-method.php
    select-main/woocommerce/myaccount/form-edit-account.php
    select-main/woocommerce/myaccount/form-edit-address.php
    select-main/woocommerce/myaccount/form-login.php
    select-main/woocommerce/myaccount/form-lost-password.php
    select-main/woocommerce/myaccount/my-account.php
    select-main/woocommerce/myaccount/my-address.php
    select-main/woocommerce/myaccount/my-downloads.php
    select-main/woocommerce/myaccount/my-orders.php
    select-main/woocommerce/myaccount/view-order.php
    select-main/woocommerce/notices/error.php
    select-main/woocommerce/notices/notice.php
    select-main/woocommerce/notices/success.php
    select-main/woocommerce/order/form-tracking.php
    select-main/woocommerce/order/order-again.php
    select-main/woocommerce/order/order-details-customer.php
    select-main/woocommerce/order/order-details-item.php
    select-main/woocommerce/order/order-details.php version 2.2.0 is out of date. The core version is 2.4.0
    select-main/woocommerce/order/tracking.php
    select-main/woocommerce/product-searchform.php
    select-main/woocommerce/single-product/add-to-cart/external.php
    select-main/woocommerce/single-product/add-to-cart/grouped.php
    select-main/woocommerce/single-product/add-to-cart/simple.php
    select-main/woocommerce/single-product/add-to-cart/variable.php
    select-main/woocommerce/single-product/meta.php
    select-main/woocommerce/single-product/price.php
    select-main/woocommerce/single-product/product-attributes.php
    select-main/woocommerce/single-product/product-image.php
    select-main/woocommerce/single-product/product-thumbnails.php
    select-main/woocommerce/single-product/rating.php
    select-main/woocommerce/single-product/related.php
    select-main/woocommerce/single-product/review.php
    select-main/woocommerce/single-product/sale-flash.php
    select-main/woocommerce/single-product/share.php
    select-main/woocommerce/single-product/short-description.php
    select-main/woocommerce/single-product/tabs/additional-information.php
    select-main/woocommerce/single-product/tabs/description.php
    select-main/woocommerce/single-product/tabs/tabs.php
    select-main/woocommerce/single-product/title.php
    select-main/woocommerce/single-product/up-sells.php
    select-main/woocommerce/single-product-reviews.php
    select-main/woocommerce/single-product.php
    select-main/woocommerce/taxonomy-product_cat.php
    select-main/woocommerce/taxonomy-product_tag.php

    https://www.ads-software.com/plugins/woocommerce/

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