• Resolved Davod Yousefi

    (@davod473)


    hello
    I update WooCommerce to latest version, as you can see link the product archive lost.

    please solve this problem.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Davod Yousefi,

    Thank you for contacting WooCommerce support.

    I checked your site and everything is working fine.

    Could you explain the issue in more detail?
    Once I have more information, I will be in a better position to assist you further.

    Best regards.

    Thread Starter Davod Yousefi

    (@davod473)

    Hello
    Yes, it works now because I downgraded my WooCommerce version by one version.
    In the new version, apparently a submenu is added to the products tab under the name Brands, which causes the features defined as Brands to no longer work properly.
    When we go to the product archive page, we see that it does not display any products.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I can see that you are using the Elementor widget to add the filter on your site. It’s possible that the Elementor plugin is not fully compatible with the latest version of WooCommerce.

    For testing purposes, could you please create a staging site and ensure you are using:

    • Elementor v3.26.2
    • WooCommerce v9.5.1

    Check if the issue persists. If it does, I suggest deactivating the Elementor plugin and using the default WooCommerce filter block instead to see if the problem still occurs.

    Please note that we only provide support for WooCommerce core features. If a third-party plugin is not functioning as expected, we recommend contacting the plugin provider for further assistance.

    Additionally, here are step-by-step instructions on how to perform a conflict test:
    How to Test for Conflicts

    Let me know how it goes!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.