variations blank screen

  • Resolved adezigner

    (@adezigner)


    7 years ago

    Aloha, I have setup a wholesale price for products in woocommerce.

    After logging in as wholesale user, when I have a single product with no variations everything works correctly and the different wholesale price shows up in the cart.

    When I have a product with variations, I can see my new wholesale price in the shop page but when I click product with variations it takes me to a blank screen.

    Thank you!

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  • Ray Abella

    (@supportray)

    Hi @adezigner,

    Thanks for getting in touch!

    A blank screen or white screen usually means that there’s an error with PHP code or database. If this happens to your products with variations, I suggest having a backup of your site first, before doing the troubleshooting steps.

    First, make sure that you have updated versions of WordPress and WooCommerce (at least a minimum of version 3.2). Next, do a basic debug by switching your theme to Twenty Seventeen WordPress default theme and deactivating some of your plugins. If the issue gets resolved, continue activating the plugins until you find which plugin/theme caused the issue.

    If the issue still persists after the basic debug, I would suggest turning on the wp_debug_log to find the errors on your website. Please visit this link for reference: https://codex.www.ads-software.com/Debugging_in_WordPress

    I hope this helps. If you have any other questions, feel free to ask me again.

    Im having this issue with my site. Would love some help.

    Take a look :https://rd-agency.co/client/rlink/product/rlink/

Viewing 2 replies - 1 through 2 (of 2 total)
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