• Resolved gsavoldi

    (@gsavoldi)


    Hello, wondering if the plugin will diplay the gallery of images assigned to the variations of a product. Checking on the google merchant page, it seems like google is displaying only the main image of the product variation, it doesn’t show the additional images. Is it right? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Google Listings & Ads should upload additional images added to the product.

    Be sure each variation has the image added, and please avoid to use special characters when naming the variations or product titles.

    If that is not working for you, please provide screenshots via https://snipboard.io to see how the issue looks on your end.

    Cheers.

    Thread Starter gsavoldi

    (@gsavoldi)

    Hello Igor,

    I noticed that it only upload to google the main variation image ( screenshot / green circle ) and not all the additional variation images ( screenshot / red circle ). Please let me know how can make google to see those pics too. Thank you so much.

    Hi @gsavoldi

    Thanks for sharing the screenshot above, this is very helpful.

    As mentioned by @ihereira above, Google Listings and Ads will also upload the variation images to your feed. However, as per checking to the screenshot above, you have additional images added to the product variations.

    Can you please share with us how these additional variation images were added to your site as this is not part of the core functions of WooCommerce?

    If this was added thru a third-party plugin or a custom code, it would be best to reach out to the developers for further assistance here.

    Thanks!

    Thread Starter gsavoldi

    (@gsavoldi)

    Hello @xue28

    this is a built-in feature provided by Flatsome theme. I’ll try to get support from them, but I’m pretty sure they won’t provide any.
    Could you suggest some workaround? Thank you

    Hi @gsavoldi

    Thanks for your confirmation that the additional variation images were added by the Flatsome theme.

    Since this is a third-party plugin that we don’t provide support for based on our Support Policy, I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

    https://flatsome3.uxthemes.com/pages/contact/

    All the best and hopefully, the issue will be fixed soon.

    Meanwhile, I am unsure if this is possible thru some customization but feel free to reach out to some of the great resources we have available for support since custom coding is not something we can assist with directly. However, I’ll keep this thread open for a bit to see if anyone from the community can lend a hand.

    The WooCommerce community is filled with talented open-source developers, and many of them are active on the channels listed below:

    Hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Variations Images’ is closed to new replies.