• Resolved ksenax

    (@ksenax)


    Hi there,

    I have an issue with switches displaying on single product page and category page. The “table.variations” has css “display: none” and I can’t figure out why?

    And images for the switches are not showing as well, it shows a placeholder image instead, but I sure I set it in attributes and variations for the current product ??

    Can you help me with this, please?

    • This topic was modified 1 year, 10 months ago by ksenax.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @ksenax,

    Just to confirm, have you checked for a plugin conflict? If not can you please disable all other plugins except the WooCommerce and variation swatches plugin and see if you are able to see the swatches on the product page?

    Looking forward to hearing from you.

    Thread Starter ksenax

    (@ksenax)

    Hi Sravan,

    I didn’t check for a plugin conflict, I’ll check it and let you know for the result, thanks.

    Thread Starter ksenax

    (@ksenax)

    I disabled all plugins without any luck, images for the switches still not showing ??

    Plugin Support Aamir

    (@aamiribsf)

    Hello @ksenax,

    Thanks for writing back.

    I have checked and I can see the display: none on the variation table.

    See this screenshot:https://d.pr/i/1AW5tC.

    Can you please create a short video for us with all the plugins disabled except Variation swatches and WooCommerce and with the default theme active like twenty-twenty?

    We need this to see the back-end configurations to understand the issue better.

    You can use maybe a browser add-on like useloom

    https://www.useloom.com

    If you are not comfortable with creating a video, you open a support ticket by going to Cartflows website. We ask this as we can provide limited support here and cannot ask for the access to the site as it is against the WordPress forum rules.

    Looking forward to hearing from you.

    Thread Starter ksenax

    (@ksenax)

    Hi Aamir,

    It looks like I found the problem, thanks for your help ??

    Plugin Support Aamir

    (@aamiribsf)

    Hello @ksenax,

    Thanks for informing us.

    Glad to hear that you have found the cause of the issue.

    Would you mind sharing the details with us? It will help others who face the same issue.

    Have a great one ahead!

Viewing 6 replies - 1 through 6 (of 6 total)
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