Various bugs in Galleries Plugin

  • Resolved ajrphotography

    (@ajrphotography)


    9 years, 4 months ago

    Hey There,

    Using the latest versions of WP & Heroic Gallery and I’m consistently seeing a bunch of bugs that are making the interface a bit difficult to use, information below:

    1) All of the sudden, thumbnails aren’t loading when I add photos from my media library to the heroic gallery photo-organization area (the drag/drop/star/edit/etc functionality), thus making it very difficult to organize my images within a gallery. Oddly enough, older galleries still have thumbnails but when adding new images to them there are no thumbnails.

    2) Whenever I update a gallery, it auto-checks the “show image titles” box, 100% of the time I do not use this function, but any change made to a gallery automatically turns this back on.

    3) When posting larger galleries for the first time, I get some serious 404 issues and have to wait a while before re-attempting to organize/add my gallery

    4) Overall slowness

    — I’m using the Focal theme, if this info is of any use. Site is ajrphotos.com

    Any help would be greatly appreciated!

    Cheers,
    ~Andrew

    https://www.ads-software.com/plugins/hero-themes-gallery-manager/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author HeroThemes

    (@herothemes)

    Hi Andrew,

    Thanks for the heads up, looks like there are a few things for us to investigate there. I’ll take a detailled look into those and get back to you with my findings.

    In the meantime, as you’re using one of our premium themes, you can access support for this at Hero Themes Support, it will allow us to help you out with this much faster.

    All the best,

    Richard @ HeroThemes

    Plugin Author HeroThemes

    (@herothemes)

    Hi Andrew,

    Still haven’t heard from you on support, so hoping all is well.

    After testing a couple of things, I think the main issue may be the size of image you are uploading, leading to the general slugishness on your site. Try keeping the images reasonably sized (under 1MB depending on your site and server performance) and you should be good.

    Kind Regards,

    Richard

    Thread Starter ajrphotography

    (@ajrphotography)

    Hey, thanks.

    The images are generally re-formatted (especially in most new galleries) for web, .5-1.5mb – should’t be too bad – but I’m still having some galleries fully load the previews and some not – and some galleries with the previews not including the previews for newer images.

    Also – any thought on the auto-check for titles?

    Cheers,
    ~Andrew

Viewing 3 replies - 1 through 3 (of 3 total)
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