VAT calculation error since WC 9.7.0

  • Resolved M Hefti

    (@mhefti)


    2 weeks, 6 days ago

    Since WC 9.7.0, the VAT calculation (when Taxable activated) get wrong on payment. In the cart, the price is correctly displayed, VAT included. But once the order is passed, the price is displayed without VAT. The payment is also processed without VAT.

    Could you please tell me how to solve this or proceed to an upgrade of the plugin? (meanwhile, I set all my shipping prices with Taxable disabled, but this not the way I want it to work).

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello @mhefti,

    Since Weight Based Shipping doesn’t control the tax calculation process (aside from the Taxable / Non Taxable switch), the issue is likely related to other parts of your installation.

    Could you create a temporary Flat Rate shipping option to check if the issue persists for it as well?

    Could you attach screenshots of your tax settings and pages showing the problem?

    Are you using any plugin for tax management?

    Thread Starter M Hefti

    (@mhefti)

    Thanks for your answer.

    The Flat Rate shipping works fine:

    I send you the screenshots:

    Good up to order confirmation, but gets wrong as of order is confirmed. When paid by credit card, the wrong amount is processed:

    I got it also wrong on the admin panel:

    I don’t use any plugin for VAT calculation.

    Thank you for your help!

    • This reply was modified 1 week, 6 days ago by M Hefti.
    • This reply was modified 1 week, 6 days ago by M Hefti. Reason: Screenshot links
    • This reply was modified 1 week, 6 days ago by Yui.
    Plugin Author Dan

    (@dangoodman)

    Thank you for the details.

    There is an issue with how the WooCommerce 9.7+ checks the tax status of a shipping option. It affects orders placed using the Checkout block. The classic checkout page is not affected.

    WBS will be updated in a day or two to address the issue.

    Plugin Author Dan

    (@dangoodman)

    The update is here. Could you check if it resolves the issue for you?

    Thread Starter M Hefti

    (@mhefti)

    Tested this morning. Works like a charm. Thank you!

    Plugin Author Dan

    (@dangoodman)

    Good news! Thank you for the update.

Viewing 6 replies - 1 through 6 (of 6 total)
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