VAT from non-EU order not exempted

  • Hi,

    I received an order from Norway, but this application still charged the VAT from my customer even if it shouldn’t because Norway is not an EU country.

    Then I tried placing orders using other non-EU countries and still your application cannot exempt the VAT.

    Can you help me?

    Best regards,

    Pasi

Viewing 1 replies (of 1 total)
  • Plugin Author Omar AlDabbas

    (@omardabbas)

    Hi @masterofbazaar,

    Charging VAT is not a plugin setting, if you have an order from Norway and it was charged, that’s because in your store WooCommerce >> Settings >> Tax >> Rates, there is either a row for Norway and tax for it, or you have a * (which means anything) and a standard tax applied to all countries that are defined in that table.

    To remove VAT from non-EU countries, simply remove them from that table (if they exist), or remove the * row (or make it 0%).

    Omar

Viewing 1 replies (of 1 total)
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