• Resolved sithembelek

    (@sithembelek)


    Hi
    When creating a new vendor from the admin area, the vendor will receive an email with their login details.
    How do I customize the email that the vendor receives?
    The email that currently gets sent is plain text and not great looking.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @sithembelek ,

    When you add a vendor from backend they get an email notification about their account and password. This email is generated by WordPress and this is the default email that you see. If you want to make a modification or use a separate template you should check this documentation – https://developer.www.ads-software.com/reference/functions/wp_new_user_notification/

    Thank you.

    Thread Starter sithembelek

    (@sithembelek)

    Hi @rur165

    Thank you for your quick response. So registration from backend email is handled by WordPress and front end registration emails are handled by Dokan?

    Because the email the seller gets when registering from the front end is HTML and has a template but when I add the seller the email they receive is plain text.

    Thanks

    Thread Starter sithembelek

    (@sithembelek)

    Eg below is an email generated when a user added from the dashbaord.
    image1: https://ibb.co/zJHjn4K

    The below is generated when a new user registers from the registration page.
    image2: https://ibb.co/ZmzHw12

    both these methods envoke wp_new_user_notification_email but the template is different?

    Hello @sithembelek ,

    When you are creating the user from the Dokan admin dashboard that is sending the default WordPress email notification.

    The email that is sent after registration from the frontend is sent by WooCommerce because Dokan uses the same registration form on the my-account page. The WooCommerce template can be found here – \woocommerce\templates\emails\plain\customer-new-account.php

    I hope this clears the confusion.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Vedor Login Details Email’ is closed to new replies.