veersion 2.0 not working

  • Resolved StylV123

    (@vidcat17)


    5 years, 6 months ago

    I can create folders/sub-folders but cannot add video files. The photo files are added and show as added by number in folder, but upon clicking the folder, library shows No Media Files Found.
    Using FF.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi there,

    Can you let me know what video format you upload?

    Do you using any multi language plugin?

    Please try with Chrome and make a screencast for me have a look.

    Thank you,
    Tommy

    Thread Starter StylV123

    (@vidcat17)

    I use MP4 video format.
    No multi language plugs.
    Tried with Chrome and I seem to be able to move files (video, photos) OK now on FF and Chrome.
    The moved files register in folders by number of files. However, when I click on folders I still get “No Media Files Found” on FF and Chrome.

    Thank you.

    Plugin Author Ninja Team

    (@ninjateam)

    Thanks for your information. Can you make a screencast to help me easier to check it. Also let me know all plugins you are using.

    Note: you can use CloudApp to make screencast.

    Tommy

    Thread Starter StylV123

    (@vidcat17)

    Thanks for your concern, but I just don’t have time to trouble-shoot.

    I will check it again in future.

Viewing 4 replies - 1 through 4 (of 4 total)
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