Velvet Clean Theme

Hi Christina,

It sounds like perhaps you’ve tried to install the entire .zip file that you downloaded from ThemeForest. This .zip file actually contains the theme .zip file, as well as documentation, and other things the author provided.

You need to open that .zip file on your computer first, and then use the .zip file inside which contains the theme. You can also consult the documentation within the .zip file you downloaded for installation.

If you’re still having trouble, we have a help article and video here: https://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

If that doesn’t help, you should try contacting the author of the theme using the contact form on their profile page: https://themeforest.net/user/RainbowThemes

I hope that helps, good luck ??