Vendor Product page issue – 404 error

  • Resolved Omar

    (@onabhani)


    1 year, 7 months ago

    Hello,

    I am trying to access the product page from the vendor dashboard but it is showing 404 error, the page doesn’t exist and I tried to find the correct shortcode to add it to a new page but I wasn’t able to determine which shortcode I should use.

    Regards,

    • This topic was modified 1 year, 7 months ago by Omar.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @onabhani,

    Please use only [dokan-dashboard] shortcode on the dashboard page. If you still face the 404 issue, then please set the permalink settings as mentioned in this blog. If they are already set like those mentioned in the blog, then just click on the Save Changes button and see if the issue has been resolved.

    Thanks!

    Hello, I have a problem with Dokan, I am placing the [dokan-dashboard] shortcode but nothing appears on the page that I place it on

    Thread Starter Omar

    (@onabhani)

    Hello Jahidul,

    I have tried to set the permalink as mentioned in the blog post you shared but it is not fixing the issue. furthermore, the dashboard is working fine, and all of the other pages related to Dokan except the products page

    mysite.com/dashboard/products/

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @onabhani,

    Would you mind sharing the site info of your site by visiting your WordPress admin panel’s Tools > Site Health > Info section by clicking on the button shown in this screenshot? It will help understand the current status of your site.

    Thanks!

    Thread Starter Omar

    (@onabhani)

    wp-core

version: 6.2
site_language: en_US
user_language: en_US
timezone: +03:00
permalink: /%category%/%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 56
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/***/domains/***.com/public_html
wordpress_size: 2.55 ???????? (2741344188 bytes)
uploads_path: /home/***/domains/***.com/public_html/wp-content/uploads
uploads_size: 501.64 ???????? (526006264 bytes)
themes_path: /home/***/domains/***.com/public_html/wp-content/themes
themes_size: 84.94 ???????? (89062758 bytes)
plugins_path: /home/***/domains/***.com/public_html/wp-content/plugins
plugins_size: 528.76 ???????? (554440369 bytes)
database_size: 42.80 ???????? (44881909 bytes)
total_size: 3.68 ???????? (3955735488 bytes)

wp-dropins (1)

advanced-cache.php: true

wp-active-theme

name: Woodmart Child (woodmart-child)
version: 1.0.0
author: XTemos
author_website: https://xtemos.com
parent_theme: Woodmart (woodmart)
theme_features: core-block-patterns, woocommerce, wc-product-gallery-zoom, widgets-block-editor, post-thumbnails, post-formats, automatic-feed-links, title-tag, html5, menus, editor-style, editor-styles, align-wide, widgets
theme_path: /home/***/domains/***.com/public_html/wp-content/themes/woodmart-child
auto_update: Disabled

wp-parent-theme

name: Woodmart (woodmart)
version: 7.1.4
author: XTemos
author_website: https://themeforest.net/user/xtemos
theme_path: /home/***/domains/***.com/public_html/wp-content/themes/woodmart
auto_update: Disabled

wp-themes-inactive (1)

Twenty Twenty-Three: version: 1.1, author: the WordPress team, Auto-updates disabled

wp-plugins-active (44)

Advanced Coupons for WooCommerce Free: version: 4.5.4.2, author: Rymera Web Co, Auto-updates disabled
ATUM Inventory Management for WooCommerce: version: 1.9.29.1, author: Stock Management Labs?, Auto-updates disabled
Cities Shipping Zones for WooCommerce: version: 1.2.2, author: Condless, Auto-updates disabled
Cloudflare: version: 4.11.0, author: Cloudflare, Inc., Auto-updates disabled
Code Snippets: version: 3.3.0, author: Code Snippets Pro, Auto-updates disabled
Contact Form 7: version: 5.7.6, author: Takayuki Miyoshi, Auto-updates disabled
Converter for Media: version: 5.8.5, author: matt plugins, Auto-updates disabled
Debloat: version: 1.2.1, author: asadkn, Auto-updates disabled
DIGITS: Forced Login Page Lock Addon: version: 3.0, author: UnitedOver, Auto-updates disabled
DIGITS: Merge Phone Number Addon: version: 2.2, author: UnitedOver, Auto-updates disabled
DIGITS: One Click Login/Signup Addon: version: 4.2, author: UnitedOver, Auto-updates disabled
DIGITS: WordPress Mobile Number Signup and Login: version: 8.1.1.6, author: UnitedOver, Auto-updates disabled
Dokan: version: 3.7.17, author: weDevs, Auto-updates disabled
Easy Checkout Address for WooCommerce: version: 1.2.2, author: WP1, Auto-updates disabled
Elementor: version: 3.12.2, author: Elementor.com, Auto-updates disabled
Facebook for WooCommerce: version: 3.0.19, author: Facebook, Auto-updates disabled
Google Listings and Ads: version: 2.4.3, author: WooCommerce, Auto-updates disabled
Hotjar: version: 1.0.14, author: Hotjar, Auto-updates disabled
MC4WP: Mailchimp for WordPress: version: 4.9.3, author: ibericode, Auto-updates disabled
PDF Invoices & Packing Slips for WooCommerce: version: 3.5.2, author: WP Overnight, Auto-updates disabled
Really Simple SSL: version: 6.2.4, author: Really Simple Plugins, Auto-updates disabled
Safe SVG: version: 2.1.1, author: 10up, Auto-updates disabled
Tabby Checkout: version: 4.3.1, author: Tabby, Auto-updates disabled
Tamara Checkout: version: 1.9.2, author: [email protected], Auto-updates disabled
Tidio Chat: version: 6.0.7, author: Tidio Ltd., Auto-updates disabled
TikTok: version: 1.0.16, author: TikTok, Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 1.23.3, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
User Role Editor: version: 4.63.3, author: Vladimir Garagulya, Auto-updates disabled
WooCommerce: version: 7.6.1, author: Automattic, Auto-updates disabled
WooCommerce Cart Abandonment Recovery: version: 1.2.24, author: CartFlows Inc, Auto-updates disabled
WooCommerce Multilingual & Multicurrency: version: 5.1.3, author: OnTheGoSystems, Auto-updates disabled
WooCommerce PDF Invoices & Packing Slips + mPDF: version: 2.4.0, author: WP Overnight, Auto-updates disabled
WooCommerce Tap Payment Gateway: version: 2.1, author: Waqas Zeeshan, Auto-updates disabled
Woodmart Core: author: (undefined), version: 1.0.36, Auto-updates disabled
WP-Optimize - Clean, Compress, Cache: version: 3.2.14, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP Headers And Footers: version: 2.0.1, author: WPBrigade, Auto-updates disabled
WPML All Import: version: 2.3.0, author: OnTheGoSystems, Auto-updates disabled
WPML Media: version: 2.7.2, author: OnTheGoSystems, Auto-updates disabled
WPML Multilingual CMS: version: 4.6.3, author: OnTheGoSystems, Auto-updates disabled
WPML SEO: version: 2.1.0, author: OnTheGoSystems, Auto-updates disabled
WPML String Translation: version: 3.2.5, author: OnTheGoSystems, Auto-updates disabled
WPNotif: WordPress SMS & WhatsApp Notifications: version: 2.8.4.2, author: UnitedOver, Auto-updates disabled
WP Rocket: version: 3.12.3.3, author: WP Media, Auto-updates disabled
Yoast SEO: version: 20.6, author: Team Yoast, Auto-updates disabled

wp-plugins-inactive (8)

Advanced Coupons for WooCommerce Premium: version: 2.7.3, author: Rymera Web Co, Auto-updates disabled
Elementor Pro: version: 3.10.2, author: Elementor.com, Auto-updates disabled
Perfmatters: version: 2.0.0, author: forgemedia, Auto-updates disabled
Slider Revolution: version: 6.6.12, author: ThemePunch, Auto-updates disabled
WP All Export - WooCommerce Export Add-On Pro: version: 1.0.6, author: Soflyy, Auto-updates disabled
WP All Export Pro: version: 1.8.1, author: Soflyy, Auto-updates disabled
WP All Import - WooCommerce Import Add-On Pro: version: 3.3.4, author: Soflyy, Auto-updates disabled
WP All Import Pro: version: 4.7.8, author: Soflyy, Auto-updates disabled

code-snippets (7)

snippet-10: name: Hide Shipping Methods if Free is Available, scope: global, modified: 2022-11-08 09:45:58
snippet-12: name: Hide ZIP Code, scope: global, modified: 2022-11-08 18:54:16
snippet-17: name: Title to Payment Method, scope: global, modified: 2022-11-22 00:32:57
snippet-20: name: Remove Google Fonts APIs from enqueuing, scope: global, modified: 2022-12-09 00:35:06
snippet-21: name: Dynamically Update Variable Product Attributes @ Single Product, scope: global, modified: 2023-01-06 00:33:39
snippet-24: name: Pop-Up My Account Button, scope: global, modified: 2023-03-29 03:37:17
snippet-25: name: Vendors Information Hiding - Dokan, scope: global, modified: 2023-03-30 20:12:34

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available

wp-server

server_architecture: Linux 4.18.0-372.32.1.el8_6.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 10000
time_limit: 90
memory_limit: 384M
max_input_time: 90
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.61.1 OpenSSL/1.1.1k
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 10.5.19-MariaDB
client_version: mysqlnd 7.4.33
max_allowed_packet: 67108864
max_connections: 50

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/daralmas/domains/lawhaa.com/public_html/wp-content
WP_PLUGIN_DIR: /home/daralmas/domains/lawhaa.com/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 384M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @onabhani,

    I can see you are using a child theme and also there are 44 active plugins on your site. Would you mind having a look if there is any conflict on your site that is causing the issue?

    If you are not familiar with how to look for a conflict, please follow the instructions mentioned in this blog. I hope this will help.

    Thanks!

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @onabhani,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

    Thread Starter Omar

    (@onabhani)

    Hello,

    There was a conflict with the plugin: WPML String Translation.

    I will inform them too about it. wait to hear from you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Vendor Product page issue – 404 error’ is closed to new replies.

Tags