• Resolved peterpanjb

    (@peterpanjb)


    Hi on your new update when i use the vendor side i notice that i can not log out my account second your new features question and answer when some body ask a question it appears on the vendor dashboard its really cool but when my vendor try to click reply button the message box appear and automatically close after

Viewing 9 replies - 1 through 9 (of 9 total)
  • Dualcube

    (@dualcube)

    Hello @peterpanjb,

    Thanks for your query.

    Regarding your first query, logout link,

    In the extreme right corner, you can see one avatar of the user, on hovering the same you will able to see the logout link.

    Regarding your second query,

    In this version, will just able to add the question answer feature. But after giving the reply it disappears, as because we are now displaying the unanswered queries there. In future, will add the listing & editing features for those.

    Let us know if you have any other query need clarification.

    Thread Starter peterpanjb

    (@peterpanjb)

    Yes i see on the right corner i already tested in on your demo version but now on the official version 3.0.1 i can not click or even i hover my mouse pointer on the avatar icon.. only color just change but the menu like on the admin point of view does not show any option. anyway i also like to thank you for your hard effort and congratulate you on your new features its really cool and become more user friendly

    • This reply was modified 7 years ago by peterpanjb.
    Dualcube

    (@dualcube)

    Hello @peterpanjb,

    Thanks for your appreciation.

    We would request you to create a new thread on our support forum https://wc-marketplace.com/support-forum/

    We will take it forward from there for a possible resolution.

    Looking forward your co operation.

    animone

    (@animone)

    Same issue for me.

    Hovering with the mouse has no effect.

    Dualcube

    (@dualcube)

    Hi @animone, we presume some plugin might be causing this issue.

    Just to be sure, please disable all the plugins except WooCommerce, WC Marketplace and check whether the vendor is able to access the dashboard.

    Please let us know the result so that we can assist you further.

    animone

    (@animone)

    Disabled all plugins but same issue. Hovering the avatar doesn’t open the logout link.

    Thread Starter peterpanjb

    (@peterpanjb)

    yes i also did but before when i use your beta version 3.0 i dont have that kind of issue on logout

    Dualcube

    (@dualcube)

    @animone @peterpanjb Can you please get in touch with us via our support form so that we can assist you further : https://wc-marketplace.com/support-forum/

    @animone @peterpanjb In WCMp version 3.0.3, we have fixed this issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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