• Resolved justynawilaszek

    (@justynawilaszek)


    After purchase the admin gets the whole order, but the vendor gets only the delivery cost sumary, calculated badly (there are data in the table, but all the below summary shows zeros). There is data of the customer, but no details about the order at all. How I can modify parameters so the vendor gets the whole information in the email?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Could you confirm if you are currently using the WooCommerce block checkout? If so, we recommend reverting to the classic shortcode-based checkout as the block checkout is not yet supported with WCFM yet.

    The block-based checkout is a relatively new feature, and its integration with custom functionalities such as additional checkout fields required by WCFM Delivery, custom shipping methods, or payment gateways is not extensively documented or supported. It might take some time before it becomes fully compatible with third-party plugins like WCFM.

    If you are not utilizing the block checkout, then further debugging will be necessary. In that case, kindly reach us at [email protected].

    niftl

    (@niftl)

    Hello, similar issue here.
    The problem is that after checkout, order can be seen by admin but not the vendor. Vendor gets only the notification. Order list is empty. And if you go by notification and click on the order ID you get an error

    Restricted Order: You don’t have permission to access this page. Please contact your Store Admin for assistance.

    While from settings vendor has access to the orders

    Thread Starter justynawilaszek

    (@justynawilaszek)

    Solved: you were right. I reversed the code from blocks to the code and immediately vendors started to get orders with correctly recorded values. Thank you for the tip! I wouldn’t guess that.

    it would be great if someone comes with the plugin to do it (switch back to the code), took me some time to figure out (like Disable Gutenberg plugin).

Viewing 3 replies - 1 through 3 (of 3 total)
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