Vendor page problem

  • Resolved andovido

    (@andovido)


    3 years ago

    Hello team.
    I have a huge problem with the vendor page. I have set products for each vendor and in my homepage they are showing from which vendor they are.

    But when I access a vendor page it’s not showing any products. But in another vendor page they are showing fine> https://staging2.criolloempanadas.es/vendor/corsega/

    I have to buy the premium version so I can add shipping options but first, I need to make sure this multi vendor site is working.

    I even have encountered a 404 error without any explanation and I’ve had to return to previous versions.

    What is going wrong with my page and how can I fix it?

    Thanks for the help in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andrea Grillo

    (@agengineering)

    Hi @andovido
    the issues seems to be related to the vendor settings.
    Are you sure the vendor that return a 404 not found page have the shop owner set? Or have the sell capabilities?

    However, with the premium version you can open a ticket in our support dashboard and normally we solve this kind of issues very fast ??

    Don’t worry, I’m sure that this is a configuration issue, nothing seriously.

    Thread Starter andovido

    (@andovido)

    Hi Andrea thank you. I still can’t believe it was that simple.

    I didn’t have a vendor selected and that was causing the problem ??

    Cheers!

    Plugin Author YITHEMES

    (@yithemes)

    Hi @andovido don’t worry, is a frequently issue ??
    Godd to hear that works fine now.

Viewing 3 replies - 1 through 3 (of 3 total)
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