Vendor registration is showing error

  • Resolved darklord26

    (@darklord26)


    3 weeks, 1 day ago

    Hi, I’m using Dokan for my multivendor ecommerce website, and i’m facing issues with registration page for vendors. it keeps asking me for first name where as i am not getting the option to enter any details before login

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mobin Chowdhury

    (@mobin210385)

    Hello @darklord26,

    It appears that the issue may be due to a conflict with another plugin or theme that’s affecting the registration flow. To troubleshoot this, we suggest taking your site to a minimal state and testing if the issue persists. Here are the steps to follow:

    1. Deactivate all plugins except for Dokan and WooCommerce.
    2. Switch to a stable theme, like Storefront.
    3. Clear both your site and browser cache, then try the registration process again.
    4. Ensure that both the WooCommerce and Dokan databases are up to date.

    If the issue is resolved after these steps, it likely indicates a conflict with a plugin or theme on your site. We recommend performing a conflict test to identify the source of the issue.

    Kind regards,

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @darklord26

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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