Vendors cannot access or see their orders in their dashboard

Is the order is for that vendor’s products?

Kindly show me such an order’s details page screenshot form Admin dashboard.

Hey thanks for the awnser.

I think the vendor could not see the details because the order was canceled or not payed. After the payment was ok, the vendor was able to access the infos.

Thanks anyway for your attention and care

A vendor reported another possible bug.

Some orders are not shown on their Order Tab in dashboard altough the notification shows the order and also the vendor recieve email notification, but when the vendor check on their order tab some orders are missing.

Why is that? It happens to some vendors and some orders, not to every order or vendor.

I apreciate your help.

I just realized that more vendors are having the same issue.

The order is there for me in my dashboard as admin but not showing on dashboard of the vendors at the “orders” tab…

Which payment method are you using for generating this orders?

Keep this line added to your site –

add_filter( 'wcfm_is_allow_repair_order_item', '__return_true' );

Add custom code(s) to your child theme’s functions.php
In case you do not have child theme then add those using this plugin –?https://www.ads-software.com/plugins/code-snippets/

Credit card or bank ticket.

Some vendors access the order and some just cant see it on their dashboard.
Im monitoring to check if there is any similarity between the cases, but still look like random.

I am having the same issue: Admin can see order # in the list but some are missing for the vendor.

What is weird is that if the vendor goes to the ledger they can see the order id.

Free member here. I’ve seen other threads marked solved. What’s the fix? That code up there isn’t cutting it for me. Using Woostify theme.

I’m going to try cash payment at checkout and report back.

• This reply was modified 4 years ago by mandolf0.

Somehow the orders aren’t being inserted in the wcfm orders_table.
I’m going to reinstall and make site and db backups as I add plugins so I can rollback.

Have you added this line to your site?

add_filter( 'wcfm_is_allow_repair_order_item', '__return_true' );

Kindly show me a order details page screenshot from Admin view.

I did put that code in the functions.php of my woostify theme. Doesn’t fix a thing.

I added it on a plugin and still nothing.

Here are my screens.
https://ibb.co/S0jWnJb
https://ibb.co/hCdC23f
https://ibb.co/SNXnMPm
https://ibb.co/ZfRwk0z

### Begin System Info ###

— WordPress Configuration

Site URL: https://tiendahn.shop
Home URL: https://tiendahn.shop
Multisite: No
Version: 5.5.3
Language: en_US
Table Prefix: Length: 3
WP_DEBUG: Disabled
Memory Limit: 40M

— Better Search Replace Configuration

Plugin Version: 1.3.3
Max Page Size: 20000

— Server Configuration

Operating System: Windows NT
PHP Version: 7.2.4
MySQL Version: 5.7.21
Server Software: Apache/2.4.33 (Win64) PHP/7.2.4

— PHP Configuration

Memory Limit: 256M
Post Max Size: 8M
Upload Max Filesize: 2M
Time Limit: 120
Max Input Vars: 2500
Display Errors: On (1)

— WordPress Active Plugins

2Checkout Payment Gateway: 0.0.2
2Checkout PayPal Direct Gateway: 0.0.2
Better Search Replace: 1.3.3
Loco Translate: 2.4.4
My Custom Functions: 4.46
Open Currency Converter: 1.4.5
UpdraftPlus – Backup/Restore: 1.16.34
WCFM – WooCommerce Frontend Manager: 6.5.4
WCFM – WooCommerce Multivendor Marketplace: 3.4.4
WCFM – WooCommerce Multivendor Membership: 2.9.4
WooCommerce: 4.6.2

— WordPress Inactive Plugins

Akismet Anti-Spam: 4.1.6
Hello Dolly: 1.7.2
WooCommerce PDF Invoices & Packing Slips: 2.6.1

### End System Info ###

• This reply was modified 4 years ago by mandolf0.

I’m having a similar issue. My vendors can see orders but they can’t see funds or withdraw them even though the order has been completed. I’m using Woostify theme

Hi There, I am having a similar issue, some of the orders are showing on the vendor dashboard reports and some not. I have added the add_filter( ‘wcfm_is_allow_repair_order_item’, ‘__return_true’ ); in my child theme ( I am using the Yozi Theme)

also for some reason I can see a lot of duplicate orders coming through multiple times.

We provide digital (downloadable products)

please help urgently.

also for some reason I can see a lot of duplicate orders coming through multiple times.

– Where duplicate orders are coming? Under WooCommerce orders or under vendor’s dashboard?

Woo commerce… orders and the same in WCFM orders.

I also see another duplication.

One of the vendors submitted a withdrawal request and it came through twice. I pay them via paypal manually, so luckily noticed that the order numbers were exactly the same.