• Resolved omsuraj

    (@omsuraj)


    My vendors cant write description of product on login

    i also checked

    u can also check by sign up at our website nadhukan.co.in

    please help me regarding it

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @omsuraj

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan, Dokan Vendor Dashboard, and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi?@omsuraj

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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