Venmo button does not show up although it is enabled in donation settings

Hi, @demo7up.

I’m glad you reached out.

There are two nuances here:

1: Venmo is for USA-based users only

Only donor in the USA will be able to see and use the Venmo option.

2: PayPal decides what options to display

PayPal?dynamically loads payment methods based on various factors such as donor location, browser, and device, which is critical to ensuring a seamless payment experience. While it’s true that?PayPal?makes these decisions after careful analysis, unfortunately, it’s beyond our control to manipulate these settings directly. So, if it does not display some options on your site, it could be due to donors’ setup or even your account.

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

1. I am based in New York and so are my Clients.
2. My WooCommerce solution is connected to the same account and displays and works with Venmo just fine. On the same domain.
3. This is not an acceptable answer and it seems with the multiple issues I’m experiencing with your product there is no way in hell anyone can run a production site with this level of support. Every single one of my issues you push to blame someone else. My hosting provider, my servers, now paypal. SMH

• This reply was modified 1 month, 4 weeks ago by demo7up.

Hi, @demo7up.

We will follow up with you via Priority Support since you use the recurring donations add-on.

Looking forward to helping you get to the bottom of this!