• Resolved Predrag Grbatinic

    (@djapeorleone)


    We have everything set up per guidelines of the plugin. Venmo is showing up on the checkout page, but only on the checkout page. It is supposed to show on single product page, just like PayPal and Pay Later buttons do.
    We tried troubleshooting everything, disabling plugins, setting default theme, and it only works on the checkout page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I am having the identical issue

    Here is my product page. https://rccmservices.com/product/12-hour-class/

    Venmo only shows deep into the checkout process. It should show on all pages where you see the PayPal and other payment options.

    We have gone through all of the setup steps per the PayPal Payments plugin documentation. Also have tested on multiple devices and browsers.




    System Status Report

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    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @djapeorleone @spyglassweb

    Thanks for reaching out to us, we’re here to help.

    The issue might be due to the configuration settings in the PayPal Payments Plugin. If the “Require final confirmation on checkout” option in the Standard Payments tab is unchecked, Venmo may not be available. We are currently working with PayPal to resolve this issue.

    chrome_sViaEhmzVK.png

    Please make the suggested adjustment and check if the issue is resolved. If the problem persists, do not hesitate to contact us again for further assistance.

    Kind Regards,
    Krystian

    My iissue is fixed. I checked the require final confirmation on checkout box.

    In addition changing the the button layout option to “Vertical” made the Venmo button appear. For some reason it doesn’t show if the horizontal option is chosen.

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @spyglassweb

    Thanks for the feedback, and additional information.

    We hope that the issue with Venmo, which currently requires using the “Final confirmation on checkout page,” will be fixed in the next plugin update.

    Kind regards,
    Krystian

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Venmo not showing up on single product page’ is closed to new replies.