Venmo Payments Having Issue

Hi @mhmeinc,

Can you reproduce this issue also with a PayPal sandbox account connected to the plugin? We cannot reproduce this, and I’m not aware of any Venmo-specific issue reports. But we are happy to look into this deeper.

It would help us if you could enable Logging in the plugin settings, attempt a Venmo payment, and then share the log file with the error message with us.
The PayPal MTS may also be able to provide some insights as to what’s causing the ORDER_NOT_APPROVED error. I have seen a similar error in the past, but that was not directly related to APMs, or Venmo, specifically.
Thanks!

Kind regards,
Niklas

Here is the portion of the status log where I tried to pay with Venmo:

2022-09-27T14:19:47+00:00 ERROR Webhook verification failed.
2022-09-27T14:37:56+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/1WF60731TF771484P
Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"13.00","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"country_code":"US","address_line_1":"7875 County Rd 14","admin_area_1":"AL","admin_area_2":"Flat Rock","postal_code":"35966"}},"custom_id":"518877","invoice_id":"cebcdc-518877"},"path":"\/purchase_units\/@reference_id=='default'"}]
Response Debug ID: 5e78b2b7ca0cd
Response: Array
(
    [code] => 404
    [message] => Not Found
)

Response Body: {"name":"RESOURCE_NOT_FOUND","details":[{"issue":"INVALID_RESOURCE_ID","description":"Specified resource ID does not exist. Please check the resource ID and try again."}],"message":"The specified resource does not exist.","debug_id":"5e78b2b7ca0cd","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-INVALID_RESOURCE_ID","rel":"information_link","method":"GET"}]}

2022-09-27T14:37:56+00:00 WARNING [RESOURCE_NOT_FOUND] The specified resource does not exist. https://developer.paypal.com/docs/api/orders/v2/#error-INVALID_RESOURCE_ID
2022-09-27T14:37:56+00:00 ERROR Payment failed: Failed to process the payment. Please try again or contact the shop admin. [RESOURCE_NOT_FOUND] The specified resource does not exist. https://developer.paypal.com/docs/api/orders/v2/#error-INVALID_RESOURCE_ID PayPalGateway.php:502 [RESOURCE_NOT_FOUND] The specified resource does not exist. https://developer.paypal.com/docs/api/orders/v2/#error-INVALID_RESOURCE_ID OrderEndpoint.php:551
2022-09-27T14:41:01+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"MHME","return_url":"https:\/\/www.malehanger.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.malehanger.com\/checkout\/"},"payer":{"email_address":"[email protected]","name":{"given_name":"Autumn","surname":"Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"4236196937"}}},"payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED","payer_selected":"PAYPAL"}}
Response Debug ID: 517d7a7c0d1a0
Response: Array
(
    [code] => 201
    [message] => Created
)

2022-09-27T14:41:01+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"MHME","return_url":"https:\/\/www.malehanger.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.malehanger.com\/checkout\/"},"payer":{"email_address":"[email protected]","name":{"given_name":"Autumn","surname":"Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"4236196937"}}},"payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED","payer_selected":"PAYPAL"}}
Response Debug ID: 29e616dedc6ad
Response: Array
(
    [code] => 201
    [message] => Created
)

2022-09-27T14:49:37+00:00 DEBUG POST https://api.paypal.com/v1/oauth2/token?grant_type=client_credentials
Response Debug ID: d89dcd7b74541
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:49:37+00:00 DEBUG POST https://api.paypal.com/v1/oauth2/token?grant_type=client_credentials
Response Debug ID: c98591d39d19d
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:53:19+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"19b50880-3d86-11ed-8e5d-8fa0f52d8027","transmission_time":"2022-09-26T10:29:28Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"IBfy10u+d\/UeFKfXwgpdPiK7db8HHYjLn\/JR94fOOJBvygXfYubf83QzlSzWIo6QVNjFA0f6Leu8wqh7vv63AQ\/6hsKcrhbI1cqIEX7hKD1giK0DPBKqq\/aoze0ZcvOAsrVuyBnZl4h1G6vx+fVqROnRhLZ0ttQ2AfPpw6hJ0frNOjHJhwxNVI+603oJy6N04T1WgT2sgjIEdKaxf4R3dS383NivdPdmRgkpoJdf6li\/jqI4joMBBRydWrXh0ISCIzkB05Vw+3SeaeYfG\/Uy50zUU+Y5e98RUxGXObnGW79fxhu50dGq5EJz2Bp9InLEZn9KoB9XiNzpSw982nifVw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-6E025653736657916-5G601746DT706535X","event_version":"1.0","create_time":"2022-09-26T10:29:24.759Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2022-09-26T10:27:41Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"88.00","breakdown":{"item_total":{"currency_code":"USD","value":"80.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"payee":{"merchant_id":"53MHERD7R4KSQ","display_data":{"brand_name":"MHME"}},"description":"","items":[{"name":"Malehanger With Wrap","unit_amount":{"currency_code":"USD","value":"60.00"},"quantity":"1","description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"401","category":"PHYSICAL_GOODS"},{"name":"Heavy Duty Weight Hanging Strap","unit_amount":{"currency_code":"USD","value":"20.00"},"quantity":"1","description":"Heavy-duty strap loading strap with heavy-duty hook. Portable and works with many different types of weight plates. Note: A sel","sku":"402","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Luis Martinez"},"address":{"address_line_1":"2256 South Kirkland Avenue","admin_area_2":"Chicago","admin_area_1":"IL","postal_code":"60623","country_code":"US"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y\/capture","rel":"capture","method":"POST"}],"id":"6GL651661B850403Y","payment_source":{"paypal":{}},"intent":"CAPTURE","payer":{"name":{"given_name":"Luis","surname":"Martinez"},"email_address":"[email protected]","payer_id":"MZ2934C59FEUJ","address":{"address_line_1":"2256 South Kirkland Avenue","admin_area_2":"Chicago","admin_area_1":"IL","postal_code":"60623","country_code":"US"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-6E025653736657916-5G601746DT706535X","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-6E025653736657916-5G601746DT706535X\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: f7577385d772a
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:53:19+00:00 ERROR Webhook verification failed.
2022-09-27T14:53:20+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"19b50880-3d86-11ed-8e5d-8fa0f52d8027","transmission_time":"2022-09-26T10:29:28Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"IBfy10u+d\/UeFKfXwgpdPiK7db8HHYjLn\/JR94fOOJBvygXfYubf83QzlSzWIo6QVNjFA0f6Leu8wqh7vv63AQ\/6hsKcrhbI1cqIEX7hKD1giK0DPBKqq\/aoze0ZcvOAsrVuyBnZl4h1G6vx+fVqROnRhLZ0ttQ2AfPpw6hJ0frNOjHJhwxNVI+603oJy6N04T1WgT2sgjIEdKaxf4R3dS383NivdPdmRgkpoJdf6li\/jqI4joMBBRydWrXh0ISCIzkB05Vw+3SeaeYfG\/Uy50zUU+Y5e98RUxGXObnGW79fxhu50dGq5EJz2Bp9InLEZn9KoB9XiNzpSw982nifVw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-6E025653736657916-5G601746DT706535X","event_version":"1.0","create_time":"2022-09-26T10:29:24.759Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2022-09-26T10:27:41Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"88.00","breakdown":{"item_total":{"currency_code":"USD","value":"80.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"payee":{"merchant_id":"53MHERD7R4KSQ","display_data":{"brand_name":"MHME"}},"description":"","items":[{"name":"Malehanger With Wrap","unit_amount":{"currency_code":"USD","value":"60.00"},"quantity":"1","description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"401","category":"PHYSICAL_GOODS"},{"name":"Heavy Duty Weight Hanging Strap","unit_amount":{"currency_code":"USD","value":"20.00"},"quantity":"1","description":"Heavy-duty strap loading strap with heavy-duty hook. Portable and works with many different types of weight plates. Note: A sel","sku":"402","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Luis Martinez"},"address":{"address_line_1":"2256 South Kirkland Avenue","admin_area_2":"Chicago","admin_area_1":"IL","postal_code":"60623","country_code":"US"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y\/capture","rel":"capture","method":"POST"}],"id":"6GL651661B850403Y","payment_source":{"paypal":{}},"intent":"CAPTURE","payer":{"name":{"given_name":"Luis","surname":"Martinez"},"email_address":"[email protected]","payer_id":"MZ2934C59FEUJ","address":{"address_line_1":"2256 South Kirkland Avenue","admin_area_2":"Chicago","admin_area_1":"IL","postal_code":"60623","country_code":"US"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-6E025653736657916-5G601746DT706535X","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-6E025653736657916-5G601746DT706535X\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: f6dc0cf5cc2f7
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:53:20+00:00 ERROR Webhook verification failed.
2022-09-27T14:58:40+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"2bfa0130-3d86-11ed-b302-addff662bc85","transmission_time":"2022-09-26T10:29:59Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"llI0CzNSl2ygMLcFoVSMzeJXjyQ\/MJ+eG21m3TWArA75P6VrTXStqD3hOgiNi9VY2fEz7EZoGlugSOaMPvv9AVGV24Q+mc22gDe1EJbdiqZydjHeFpwXQleN4shZ8cSI0PKHr1TUzNmVVOJ4N\/nCWc3kFAaggKL1KerMMdFIiC\/XzPZc8\/2AC6BMwjrOJk1vSmkg2rtwMdynUCg9F4fNpuOBpvCGPXUoSVWKbFefYxpINajBtFT5\/ARTyELxCKvW4QqfZsgc5Gp8vC1qC4KsGAezgBbvbNgjoDAgzt3hDWAQOxA46Q66UqXte1T4sMz7KGJwjBxxgz\/KX27\/7iiMDw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-4M7978585S353360E-59Y035460D425905M","event_version":"1.0","create_time":"2022-09-26T10:29:55.149Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 88.0 USD","resource":{"id":"71X00400UX3425200","amount":{"currency_code":"USD","value":"88.00"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"88.00"},"paypal_fee":{"currency_code":"USD","value":"3.56"},"net_amount":{"currency_code":"USD","value":"84.44"}},"invoice_id":"cebcdc-518868","custom_id":"518868","status":"COMPLETED","supplementary_data":{"related_ids":{"order_id":"6GL651661B850403Y"}},"create_time":"2022-09-26T10:29:35Z","update_time":"2022-09-26T10:29:35Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/71X00400UX3425200","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/71X00400UX3425200\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"up","method":"GET"}]},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4M7978585S353360E-59Y035460D425905M","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4M7978585S353360E-59Y035460D425905M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 850a2714dd091
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:58:40+00:00 ERROR Webhook verification failed.
2022-09-27T14:58:41+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"2bfa0130-3d86-11ed-b302-addff662bc85","transmission_time":"2022-09-26T10:29:59Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"llI0CzNSl2ygMLcFoVSMzeJXjyQ\/MJ+eG21m3TWArA75P6VrTXStqD3hOgiNi9VY2fEz7EZoGlugSOaMPvv9AVGV24Q+mc22gDe1EJbdiqZydjHeFpwXQleN4shZ8cSI0PKHr1TUzNmVVOJ4N\/nCWc3kFAaggKL1KerMMdFIiC\/XzPZc8\/2AC6BMwjrOJk1vSmkg2rtwMdynUCg9F4fNpuOBpvCGPXUoSVWKbFefYxpINajBtFT5\/ARTyELxCKvW4QqfZsgc5Gp8vC1qC4KsGAezgBbvbNgjoDAgzt3hDWAQOxA46Q66UqXte1T4sMz7KGJwjBxxgz\/KX27\/7iiMDw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-4M7978585S353360E-59Y035460D425905M","event_version":"1.0","create_time":"2022-09-26T10:29:55.149Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 88.0 USD","resource":{"id":"71X00400UX3425200","amount":{"currency_code":"USD","value":"88.00"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"88.00"},"paypal_fee":{"currency_code":"USD","value":"3.56"},"net_amount":{"currency_code":"USD","value":"84.44"}},"invoice_id":"cebcdc-518868","custom_id":"518868","status":"COMPLETED","supplementary_data":{"related_ids":{"order_id":"6GL651661B850403Y"}},"create_time":"2022-09-26T10:29:35Z","update_time":"2022-09-26T10:29:35Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/71X00400UX3425200","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/71X00400UX3425200\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/6GL651661B850403Y","rel":"up","method":"GET"}]},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4M7978585S353360E-59Y035460D425905M","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4M7978585S353360E-59Y035460D425905M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: dab8602252ca9
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T14:58:41+00:00 ERROR Webhook verification failed.
2022-09-27T15:19:18+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":" "},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"MHME","return_url":"https:\/\/www.malehanger.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.malehanger.com\/checkout\/"},"payer":{"email_address":"[email protected]","name":{"given_name":"Autumn","surname":"Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"4236196937"}}},"payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED","payer_selected":"PAYPAL"}}
Response Debug ID: 475734f16858e
Response: Array
(
    [code] => 201
    [message] => Created
)

2022-09-27T15:19:19+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":" "},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"}}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"MHME","return_url":"https:\/\/www.malehanger.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.malehanger.com\/checkout\/"},"payer":{"email_address":"[email protected]","name":{"given_name":"Autumn","surname":"Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"4236196937"}}},"payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED","payer_selected":"PAYPAL"}}
Response Debug ID: d470df1a6bd81
Response: Array
(
    [code] => 201
    [message] => Created
)

2022-09-27T15:19:34+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/9PT08937NU0010534
Response Debug ID: 1f7cf8ae51b49
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T15:19:38+00:00 DEBUG PATCH https://api.paypal.com/v2/checkout/orders/9PT08937NU0010534
Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":1,"description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"payee":{"merchant_id":"53MHERD7R4KSQ"},"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"country_code":"US","address_line_1":"54 Eagle Landing Dr","admin_area_1":"GA","admin_area_2":"Flintstone","postal_code":"30725"}},"custom_id":"518878","invoice_id":"cebcdc-518878"},"path":"\/purchase_units\/@reference_id=='default'"}]
Response Debug ID: a10c8a0768fde
Response: Array
(
    [code] => 204
    [message] => No Content
)

2022-09-27T15:19:38+00:00 DEBUG  https://api.paypal.com/v2/checkout/orders/9PT08937NU0010534
Response Debug ID: eee66d2e322f5
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T15:19:38+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders/9PT08937NU0010534/capture
Response Debug ID: 1d0b9d4ed564a
Response: Array
(
    [code] => 422
    [message] => Unprocessable Entity
)

Response Body: {"name":"UNPROCESSABLE_ENTITY","details":[{"issue":"ORDER_NOT_APPROVED","description":"Payer has not yet approved the Order for payment. Please redirect the payer to the 'rel':'approve' url returned as part of the HATEOAS links within the Create Order call or provide a valid payment_source in the request."}],"message":"The requested action could not be performed, semantically incorrect, or failed business validation.","debug_id":"1d0b9d4ed564a","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED","rel":"information_link","method":"GET"}]}

2022-09-27T15:19:38+00:00 WARNING Failed to capture order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED
2022-09-27T15:19:38+00:00 ERROR Payment failed: Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED PayPalGateway.php:502 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED OrderEndpoint.php:313
2022-09-27T15:20:16+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"ce6836c0-3e77-11ed-85d5-83e1089c5c2f","transmission_time":"2022-09-27T15:19:40Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"DtEvGvOCFYHCqEAQqvAJDCgfEiKh2b9L\/TMOHPn2s9tw70WEYxnvgYOg8tlXREct+6rP3SJ1zlfZwUtxCFjPmXwX5UNcxM9fmqUX8V3OeXQVogg4CstS064SVSxTqkVwxB7JEsJwiaXJ7508IxktUehWXg+OvxKu8d7jD0BeKo1dRKJwlz9QN6EfimIzor5JU2AMbpYnZ\/qtlWZtPenCo7F+RcWs0Wf+xIugibf22x\/hkRzb49J7BiZTMdXHv9zGYqy+ivu6WseHD5N45tEDzp2m0a+abDg7jtw\/0yw7w4NMUVR35yULNjvbTEXZw+jLREm5fKY0Yk8+tBDHHnBKTw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-4NL31145P92714330-3VW72253FC993223G","event_version":"1.0","create_time":"2022-09-27T15:19:35.273Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2022-09-27T15:19:19Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"payee":{"merchant_id":"53MHERD7R4KSQ","display_data":{"brand_name":"MHME"}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":"1","description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"address_line_1":"54 Eagle Landing Dr","admin_area_2":"Flintstone","admin_area_1":"GA","postal_code":"30725","country_code":"US"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534","rel":"self","method":"GET"},{"href":"https:\/\/www.paypal.com\/checkoutnow?token=9PT08937NU0010534","rel":"approve","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534\/capture","rel":"capture","method":"POST"}],"id":"9PT08937NU0010534","intent":"CAPTURE","status":"CREATED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4NL31145P92714330-3VW72253FC993223G","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4NL31145P92714330-3VW72253FC993223G\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: d9d36d0cb6425
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T15:20:16+00:00 WARNING No order for webhook event WH-4NL31145P92714330-3VW72253FC993223G was found.
2022-09-27T15:20:16+00:00 INFO Webhook has been handled by CHECKOUT.ORDER.APPROVED
2022-09-27T15:20:17+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"ce6836c0-3e77-11ed-85d5-83e1089c5c2f","transmission_time":"2022-09-27T15:19:40Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"DtEvGvOCFYHCqEAQqvAJDCgfEiKh2b9L\/TMOHPn2s9tw70WEYxnvgYOg8tlXREct+6rP3SJ1zlfZwUtxCFjPmXwX5UNcxM9fmqUX8V3OeXQVogg4CstS064SVSxTqkVwxB7JEsJwiaXJ7508IxktUehWXg+OvxKu8d7jD0BeKo1dRKJwlz9QN6EfimIzor5JU2AMbpYnZ\/qtlWZtPenCo7F+RcWs0Wf+xIugibf22x\/hkRzb49J7BiZTMdXHv9zGYqy+ivu6WseHD5N45tEDzp2m0a+abDg7jtw\/0yw7w4NMUVR35yULNjvbTEXZw+jLREm5fKY0Yk8+tBDHHnBKTw==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-4NL31145P92714330-3VW72253FC993223G","event_version":"1.0","create_time":"2022-09-27T15:19:35.273Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2022-09-27T15:19:19Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"14.04","breakdown":{"item_total":{"currency_code":"USD","value":"5.00"},"shipping":{"currency_code":"USD","value":"8.00"},"tax_total":{"currency_code":"USD","value":"1.04"}}},"payee":{"merchant_id":"53MHERD7R4KSQ","display_data":{"brand_name":"MHME"}},"description":"","items":[{"name":"Powerband - Light (6 To 8 Pound)","unit_amount":{"currency_code":"USD","value":"5.00"},"quantity":"1","description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"399","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Autumn Clark"},"address":{"address_line_1":"54 Eagle Landing Dr","admin_area_2":"Flintstone","admin_area_1":"GA","postal_code":"30725","country_code":"US"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534","rel":"self","method":"GET"},{"href":"https:\/\/www.paypal.com\/checkoutnow?token=9PT08937NU0010534","rel":"approve","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9PT08937NU0010534\/capture","rel":"capture","method":"POST"}],"id":"9PT08937NU0010534","intent":"CAPTURE","status":"CREATED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4NL31145P92714330-3VW72253FC993223G","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4NL31145P92714330-3VW72253FC993223G\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 8f25a876408b4
Response: Array
(
    [code] => 200
    [message] => OK
)

2022-09-27T15:21:52+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"5d38ec10-3d46-11ed-a9d8-91148ec374d5","transmission_time":"2022-09-26T02:53:13Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-38317689","auth_algo":"SHA256withRSA","transmission_sig":"Objo8DsPH8cJFEB9g\/MyfdZcadw7JyNb59ECsRNFAiKr6vXBdB1Pzd4uoLy1cbDSIeNlvU47fE7F\/GBtX5+ud\/O90tdYj3KLsqrm5RZAalIm7lWNEnNryBee9UPM\/6zG+BnxgBo1WZIodXK3vSzCflEonUJVxkUm7WDgbfMQqF7Yavkll0G9ACf2rhY4OQ8Myjl13+IxVdiie3LbLLtwhKo8wgXaHEMW4lCHODPT0AX1mrrXw1jRwcBbNhy8iOwPWr+1Bwwh2iocndNwAOC96i16Rd\/J9WAG5t9hdBf\/1R1wNODHiPvYzkKvrhxCALgT5dN\/pBhN6Fo\/xCEAQego9w==","webhook_id":"8WE34084MM9885825","webhook_event":{"id":"WH-4UC55823K2807453D-42K52735AJ212810V","event_version":"1.0","create_time":"2022-09-26T02:53:10.458Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2022-09-26T02:52:14Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"111.22","breakdown":{"item_total":{"currency_code":"USD","value":"60.00"},"shipping":{"currency_code":"USD","value":"51.22"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"payee":{"merchant_id":"53MHERD7R4KSQ","display_data":{"brand_name":"MHME"}},"description":"","items":[{"name":"Malehanger With Wrap","unit_amount":{"currency_code":"USD","value":"60.00"},"quantity":"1","description":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row _bui","sku":"401","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Rohan Tickoo"},"address":{"address_line_1":"111\/240 Harsh Nagar","admin_area_2":"Kanpur","admin_area_1":"UP","postal_code":"208012","country_code":"IN"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/5HM81809YW5038015","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/5HM81809YW5038015","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/5HM81809YW5038015\/capture","rel":"capture","method":"POST"}],"id":"5HM81809YW5038015","payment_source":{"paypal":{}},"intent":"CAPTURE","payer":{"name":{"given_name":"Rohan","surname":"Tickoo"},"email_address":"[email protected]","payer_id":"DA6QAARSM6Y42","address":{"address_line_1":"111\/240 Harsh Nagar","admin_area_2":"Kanpur","admin_area_1":"UP","postal_code":"208012","country_code":"IN"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4UC55823K2807453D-42K52735AJ212810V","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4UC55823K2807453D-42K52735AJ212810V\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 66eedddf9b8ee
Response: Array
(
    [code] => 200
    [message] => OK
)

Hello,

It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

Kind regards,
Andreas