Venta footer cannot be switched to hide via theme – hence double footer

  • New to Word press, but finding my way pretty well.
    Really like Venta theme but cannot sort out this double footer problem.

    I’m happy to have a footer with wordpress and Venta links, but I cannot remove an extra (although empty) secondary footer sitting above the actual footer. It’s not caused by short body text, and going to Appearance > Customize > Venta theme options > Footer section, doesn’t get anywhere.
    Each time I alter the theme I get the message “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” but generally changes take.
    If I change the Footer section to “hide” no pages load
    If I set to “show” I get a double height footer which isn’t a huge problem but looks very unprofessional.

    I looked at using another theme to avoid this problem, but haven’t found any I like as much as Venta. Installed all the Venta-recommended plugins (which I didn’t expect to need) but that didn’t help either

    I’ve tried on multiple browsers but that makes no difference. Running Windows 7, but doubt that can be the problem

    Any help appreciated!

    The page I need help with: [log in to see the link]

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