Venue – State or Province does not save

  • Resolved kytmagic

    (@kytmagic)


    2 years, 8 months ago

    I feel like this is an issue I’m getting with Version 5.14.0.4. Posting here in hopes someone else can confirm.

    Create any Venue. Put anything for State or Province. After click Publish, the value in State or Province just disappears.

Viewing 6 replies - 1 through 6 (of 6 total)

  • @kytmagic

    Thank you for reaching out.
    This looks like the issue that we fixed recently https://theeventscalendar.com/release-notes/the-events-calendar/the-events-calendar-5-14-0-3/

    Would you mind confirming if the issue is still there when you downgrade to that version on a staging site?

    Can you also tell me whether you are using Block Editor or Classic Editor for your events?

    Best,
    Geoff

    Thread Starter kytmagic

    (@kytmagic)

    Hey Geoff,

    I sent a ticket before I posted here. Surprised I got an answer here first.

    5.14.0.3 did not work either. However, 5.13.0 did. Seems it was not actually fixed?

    For my events, I guess I’m using the Block Editor? I’m using latest version of WordPress and the Kadence theme which is block-based to my knowledge. Should I be using the classic editor?

    I encounter the same error.
    I also tried on a clean installation with just “The Event Calendar” plugin.

    WordPress 5.9.1
    The Events Calendar Version 5.14.0.4`

    I am seeing the same in WP 5.9.2 and TEC 5.14.0.4.

    It appears the the state value saves in the venue, but is not loaded by the venue block when editing an event. This leads to the map showing similar addresses in different states.

    This is a huge problem for a site with events all over New England, where we have small states with the same town names. We’ve had to disable all maps so someone doesn’t drive to Connecticut instead of Vermont.

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @kytmagic

    You can see if you are using the Block Editor under Events Settings > General. The “Activate Block Editor” option will be checked.

    Do you have a default venue set? If so, this may affect the ability to add a new venue.

    Can you also try to add your venue with a default WordPress theme and no other plugins installed?

    I hope that helps!

    Thanks,
    Jaime

    Plugin Support Jaime

    (@jaimemarchwinski)

    It’s been a while since this thread has been active, so I’m going to go ahead and close it for now.

    Feel free to open up a new one if anything else comes up.

    Have a wonderful day!

    Thanks,?
    Jaime

Viewing 6 replies - 1 through 6 (of 6 total)
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