verification button not showing

  • Resolved MG Mason

    (@robear)


    11 months, 3 weeks ago

    As I understand from reading your plugin page, that with the free version the verification button shows automatically, but it is not for me? When I add the verification button code [evcf7p_verify_button] the shortcode shows on the frontend, so I’m not sure what step that I’m missing. This is the from code that I’m using: 

    [text* your-name placeholder "Your Name"] 

[email* your-email verification placeholder "Your email"]

[text* verification-otp placeholder "Enter OTP"]

[text* your-url placeholder "Your Site URL"] 

[textarea* your-message placeholder "What is your main concern?"] 

[submit "Submit"]

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author rajkakadiya

    (@rajkakadiya)

    Hello @robear
    The issue occurred because you used two field names, “your-email” and “verification,” in the form, which is not allowed. There should be only one field name in any form. To resolve this, please remove “your-email” from the field below and use “verification” instead.
    [email* your-email verification placeholder “Your email”]

    The verification button is now visible and functioning properly. Please note that you should not change the “verification” field name; otherwise, the verification functionality will not work.

    If you encounter any other issues, please do not hesitate to contact us at [email protected].

    Thread Starter MG Mason

    (@robear)

    Thank you, this solved the issue and now it is working. I really like the idea behind this plugin, well done!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘verification button not showing’ is closed to new replies.