Verification code goes to spam email

  • Resolved smithjhsn

    (@smithjhsn)


    3 years, 3 months ago

    All emails(user registration, reset password) including your plugin test email goes to inbox but verification code that sends via email goes to spam! How can I fix it?

Viewing 1 replies (of 1 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @smithjhsn

    Thank you very much for your email and for using our plugin.

    I am sorry to read about your issue. However, I am afraid that there is not much we can do from our end – the email is a simple basic HTML email.

    In this case you need to “train” or configure your antispam system to not tag the email as spam. If you have the option, you should also whitelist the email so it is never marked as spam. If you want to solve this the right way, find out why such emails are tagged as spam and address that issue.

    I hope the above helps. Should you need any further information, please do not hesitate to ask.

    Have a great day.

Viewing 1 replies (of 1 total)
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