Verification email just refreshes page

  • Resolved olivershotter

    (@olivershotter)


    1 year, 3 months ago

    I have set up a new subscription and all is working. However, there is some confusing UX when the initial verification email is sent, the verification link just loads the registration/payment page at the top of the page.

    When the user clicks on the verification link, it needs to load the bottom of the page showing the Stripe input form or preferably, go to a fresh page that we can create.

    Please let me know how we can do this.

Viewing 1 replies (of 1 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @olivershotter,

    1. Would it be possible to share more details and some screenshots with the verification functionality/email you’re referring to?
    2. Could you also please provide the URL of the page where you have the Registration form, trough which you’re selling the subscription plans (and you encounter this issue)?

    Best regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Verification email just refreshes page’ is closed to new replies.