• Resolved shonakukku

    (@shonakukku)


    Hi ,

    I am stucked with this plugin. Can not view verify popup now when updated to latest version. Could you please help me.Please update the plugin Installation details too. Can not view settings>>>Easy Age Verifier .Could you please respond to me asap.Waiting for your reply

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author alexstandiford

    (@alexstandiford)

    Hello! Yes, I should update that – it’s no longer there. Easy Age Verifier is now a top-level menu item, and should be located toward the bottom of your menu.

    If your verifier isn’t popped up, it’s probably one of these things:

    • When you upgraded, the database did not transfer properly
    • Your verifier pop up used a custom CSS class in the previous version, and that was inadvertently reset when the upgrade was made

    First off, visit your dashboard and click Age Verifier. It’s probably located at the bottom of your dashboard menu. This will take you to the customizer, where the verifier settings now reside

    Second, check to see if those settings are not filled in. If they’re not, then something went wrong with your upgrade and you’ll need to re-enter the data into these fields (sorry about that!).

    If they are filled in, than check the “Display the age verifier in the customizer” checkbox. If the verifier does not pop up when you check this checkbox, let me know.

    Thread Starter shonakukku

    (@shonakukku)

    Hi Alex,

    Thank you for the quick reply.Could not getting the pop up in the customizer view as well as in the front view.However getting two console errors.

    “NetworkError: 500 Internal Server Error – /wp-content/plugins/easy-age-verifier/lib/assets/templates/default.php”

    TypeError: $ is not a function

    Can you help me please.Waiting for the reply

    • This reply was modified 8 years, 1 month ago by shonakukku.
    Plugin Author alexstandiford

    (@alexstandiford)

    Well, that could be just about anything honestly. For some reason, your server doesn’t want to load the default template file to run the verifier.

    I have a few workarounds, though.

    First option:

    1. In your theme directory, create a new folder called eav.
    2. Browse to wp-content/plugins/easy-age-verifier/lib/assets/templates/ and copy default.php
    3. paste default.php into your newly created eav directory.

    Second option:

    1. If you followed the previous steps above, remove the eav directory you added.
    2. Open your theme’s functions.php file.
    3. Copy and paste this text in your functions.php file
    Thread Starter shonakukku

    (@shonakukku)

    Hi Alex,

    Thank u so much for the Support provided.Fixed everything.Now it’s working!!.
    Cheers…

    Thread Starter shonakukku

    (@shonakukku)

    Hi Alex,

    Again I am stuck on the plugin. I used the second option,Now Age verification pop up is showing but when clicked on the ” I am older.” button it’s pointing to the url /?overAge=I am older. But showing verification pop up again.Can i have a solution.Can you reply ASAP. Waiting for your reply

    Plugin Author alexstandiford

    (@alexstandiford)

    Hmm…is TypeError: $ is not a function still in your console? What else do you see in your console?

    Thread Starter shonakukku

    (@shonakukku)

    Hi Alex,

    I have only ‘$ is not a function’ error in the console.

    Plugin Author alexstandiford

    (@alexstandiford)

    Does the Console log specify which file the error occurs in? If so, is it verifier.js?

    Thread Starter shonakukku

    (@shonakukku)

    Hi Alex,

    I have only ‘$ is not a function’ error in the console.No file error. Really sad to face the situation.Do you have any idea about this.

    Plugin Author alexstandiford

    (@alexstandiford)

    Hello @shonakukku!

    I’m sorry it took so long to get back to you. I have researched this issue a bit deeper, and think I have solved the problem. If you’re still using my verifier, keep your eyes peeled for an update to the plugin that should resolve the issue.

    Thanks for your patience!

    Plugin Author alexstandiford

    (@alexstandiford)

    Good morning @shonakukku!

    I’m sending this as a final follow-up before I mark this issue as closed. I haven’t heard back in a few days, and can only assume the issue was resolved one way or another.

    If you still have issues, please reply to this form. I’ll close the issue tomorrow if I don’t hear anything, but if your issue continues and you still need support, you can always open up a new issue. No problem at all.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘verify pop is not visible’ is closed to new replies.